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Solution Architect - Network Observability & Infrastructure Intelligence

2 weeks, 5 days ago
Canada
Full-time
Senior
Solutions Engineer
DevOps and Infrastructure
DHCP DNS Network Security Salesforce
Apply Now
BlueCat

BlueCat

BlueCat Networks provides Adaptive DNS solutions for network simplification and security, enabling businesses to thrive in a complex, hybrid cloud environment.

Internet Software & Services
251-1K
Founded 2001
$28M raised
View All Jobs 19

Description

  • Lead consultative discovery to uncover customer challenges, modernization priorities, and cloud transformation initiatives.
  • Align BlueCat’s capabilities to measurable operational and business outcomes through executive workshops and technical deep dives.
  • Drive proof-of-value engagements that demonstrate troubleshooting, downtime reduction, and automation improvements.
  • Architect and position solutions spanning network observability, telemetry analytics, infrastructure automation, and API-driven workflows.
  • Build trusted advisor relationships with technical teams, operations leaders, architects, and executive stakeholders.
  • Support customers throughout the lifecycle from evaluation and onboarding through adoption, expansion, and ongoing success.
  • Enable channel and strategic partners by strengthening their technical positioning and customer engagement capabilities.
  • Support go-to-market initiatives such as events, webinars, and industry conferences.
  • Influence product direction by sharing customer insights, competitive intelligence, and feature feedback with Product, Engineering, and GTM teams.
  • Maintain accurate Salesforce updates and collaborate effectively across globally distributed remote teams.

Requirements

  • Deep network engineering expertise with the ability to translate technical capabilities into business value for enterprise customers.
  • Experience across routing and switching, network security, wireless, QoS, and infrastructure modernization in on-premises, cloud, SaaS, and hybrid/multi-cloud environments.
  • Hands-on experience with observability and telemetry tools and methods including NetFlow, Flexible NetFlow (FNF), IPFIX, streaming telemetry, PCAP, and network performance monitoring/analytics platforms.
  • Experience with API-driven infrastructure, Infrastructure-as-Code tools, orchestration platforms, and cloud networking operational visibility strategies.
  • Familiarity with DHCP/DNS enterprise architectures is a plus.
  • Knowledge of AI-assisted operations, infrastructure intelligence, and automation-driven workflows is highly valued.
  • CCNP, CCIE, or equivalent certification is a strong differentiator.
  • Strong consultative selling and advisory skills, including discovery, outcome mapping, and influencing both technical and executive stakeholders.
  • Track record of cross-functional collaboration across Product, Engineering, Sales, Marketing, Customer Success, and Services.
  • Degree in Computer Science, Electrical Engineering, IT, or equivalent practical experience, with background in sales engineering, solutions engineering, network engineering, technical consulting, or customer success engineering.

Benefits

  • Comprehensive benefits covering health, financial well-being, and overall wellness.
  • Professional development budget.
  • Dedicated wellness days and a Wellness Week.
  • Lifestyle Spending Account.
  • Employee recognition program.
  • Remote-first work environment.
  • Opportunity to work at a Great Place to Work certified company with a strong culture of transparency, curiosity, respect, and enjoyment.

Interested in this position?

Apply directly on the company website

Apply Now

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