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Senior Lead Product Manager, Enterprise

1 hour, 2 minutes ago
United States
Full-time
Lead
Product Manager
Product Management
CRM
Apply Now
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012
View All Jobs 19

Description

  • Set and evangelize a 2–3 year vision for Klaviyo’s Enterprise platform.
  • Translate company goals into clear OKRs and product roadmaps that drive Enterprise adoption, retention, and ARR growth.
  • Represent the voice of large, global customers in strategic product discussions.
  • Own product areas that unify customer data, power AI-driven automation, and expand ecosystem integrations.
  • Collaborate with Engineering, Design, Product, Go-to-Market, and Partner teams to deliver enterprise experiences.
  • Lead roadmap reviews, facilitate strategic tradeoffs, and maintain alignment across stakeholders.
  • Coordinate enterprise commitments across RFP support, security reviews, onboarding, and long-term customer success.
  • Drive product transformation by putting AI at the center of workflows and operating models.

Requirements

  • 10+ years of product management experience with significant exposure to Enterprise SaaS products.
  • Proven success leading enterprise-grade or platform products such as CRM, marketing automation, customer data platforms, analytics, data infrastructure, or AI-driven systems.
  • Direct experience supporting large enterprise customers, including Fortune 1000 accounts.
  • Strong understanding of enterprise buying criteria, including trust, compliance, scalability, configurability, integrations, and roadmap credibility.
  • Hands-on experience partnering with Sales, Solutions Engineering, and Customer Success on enterprise deals.
  • Ability to discuss system architecture, data models, APIs, integrations, data flows, and security standards with engineering teams.
  • Experience with complex data infrastructure, distributed systems, or significant integration dependencies.
  • Proven ability to influence and lead across Product, Engineering, GTM, Security, and Legal without direct authority.
  • Strong communication and storytelling skills to align diverse teams around shared priorities.
  • Hands-on experimentation with AI in work or personal projects and enthusiasm for learning new AI tools and workflows.
  • Experience with RFP support, security reviews, or enterprise onboarding is implied by the role and would be valuable.

Benefits

  • Base salary range of $196,000 to $294,000 USD for U.S. locations.
  • Participation in the company’s annual cash bonus plan.
  • Equity as part of the total compensation package.
  • Potential sign-on payments.
  • Comprehensive health, welfare, and wellbeing benefits, subject to eligibility.
  • Up to 10% travel may be required for onboarding, customer or partner work, team meetings, and industry events.
  • Reasonable accommodations are available as needed for AI-related processes and other parts of the hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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