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Senior Product Manager (Loyalty&Retention)

1 hour, 4 minutes ago
Ukraine
Full-time
Senior
Product Manager
Product Management
Apply Now
JustMarkets

JustMarkets

JustMarkets is a leading online trading platform that offers a wide range of financial instruments including Forex, CFDs, Gold, and Oil. With low spreads, high leverage up to 1:3000, and fast execution, JustMarkets provides a next-level trading experie...

Capital Markets
1-10
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Description

  • Define and execute the product vision and roadmap for the loyalty and retention domain.
  • Design bonus, rebate, cashback, and VIP program logic.
  • Manage the product backlog, write PRDs, assign tasks to the development team, and oversee delivery.
  • Conduct regular customer development interviews with traders to understand motivations and barriers.
  • Work with the Data Science team to build churn prediction models and personalize promotional offers.
  • Analyze launched feature performance and continuously iterate on the product.
  • Collaborate cross-functionally with Engineering, Marketing, Analytics, and Support on retention initiatives.

Requirements

  • Proven experience as a Product Manager, preferably in high-frequency products.
  • Strong understanding of retention, LTV, churn, DAU/MAU, and ROI metrics.
  • Proven track record of developing and launching loyalty programs, bonus engines, and referral systems.
  • Strong proficiency in product analytics tools and a data-driven approach to decision-making.
  • Experience conducting A/B tests and customer development using quantitative and qualitative research.
  • Understanding of user behavior and psychology, ideally trader or gamer psychology.
  • Ability to understand traders’ pain points and motivations, including fear of loss, excitement, and need for recognition.
  • Strategic thinking to assess the long-term business impact of bonus systems.
  • Excellent communication skills and experience driving cross-functional teams.
  • Proactivity and readiness to independently identify growth opportunities in the retention funnel and propose solutions.
  • Direct experience working in CFD/Forex brokers or crypto exchanges is a plus.
  • Personal experience in trading or investing is a plus.
  • Understanding of CRM marketing principles, including push notifications and automated email sequences, is a plus.

Benefits

  • Tax expense coverage for private entrepreneurs in Ukraine.
  • Expert support and guidance for Ukrainian private entrepreneurs.
  • 20 paid vacation days per year.
  • 10 paid sick leave days per year.
  • Public holidays according to the company’s approved holiday list.
  • Medical insurance.
  • Remote work opportunity.
  • Professional education budget.
  • Language learning budget.
  • Wellness budget for gym membership, sports gear, and related expenses.

Interested in this position?

Apply directly on the company website

Apply Now

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