Head of IT Operations

2 hours, 53 minutes ago
Full-time
Senior
DevOps and Infrastructure
Keller Executive Search

Keller Executive Search

Keller Executive Search is a leading global headhunting and recruitment firm with a presence in 48 countries. We specialize in finding quality leaders to drive business success through retained executive search and a range of curated services, includin...

Professional Services
1-10

Description

  • Own end-user IT operations, including endpoints, helpdesk support, access administration, and IT asset management.
  • Lead incident response and cross-cutting IT operational processes.
  • Build and run a practical IT service management approach that improves structure without adding unnecessary overhead.
  • Manage and develop a team of 4–6 people.
  • Oversee vendor partnerships and coordinate external support where needed.
  • Collaborate with other IT leadership roles to define clear ownership boundaries across platforms, infrastructure, and data systems.
  • Report to the VP of Engineering on IT operations performance and priorities.
  • Drive operational excellence and continuous improvement across the IT function.

Requirements

  • 7+ years of experience in IT operations management with a strong leadership background.
  • Proven ability to manage teams, projects, and vendor partnerships successfully.
  • Exceptional problem-solving and analytical skills.
  • Strong communication and interpersonal abilities with diverse stakeholders.
  • Experience in a fast-paced professional services environment preferred.
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Advanced certifications are a plus.
  • Passion for technology and a drive to continuously improve operational excellence.

Benefits

  • Competitive compensation: $119,000 - $288,000 USD.
  • Opportunities for professional growth and leadership development.
  • Flat management structure with direct access to decision-makers.
  • Open communication environment.
  • Full medical coverage.

Interested in this position?

Apply directly on the company website

Apply Now

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