COO | Poppy & Peonies

3 weeks, 5 days ago
Full-time
Executive
Operations
Bloom

Bloom

Bloom is a full-service workplace design consultancy that offers learning and growth experiences, talent advisory, HR advisory, and recruitment services. They specialize in building better workplace experiences through human-centered practices, inclusi...

Professional Services
11-50
Founded 2018

Description

  • Lead end-to-end operations across supply chain, production planning, inventory flow, warehousing, and last-mile logistics.
  • Own and optimize the customer journey, retention, loyalty, and post-purchase experience.
  • Build systems, processes, reporting frameworks, and KPIs that support rapid growth and accountability.
  • Partner with finance on budgeting, forecasting, scenario planning, working capital, and cost control.
  • Align product, marketing, and operations on timelines, inventory, seasonal planning, product drops, and launches.
  • Improve margins and operational efficiency through sourcing, production, freight, and fulfillment optimization.
  • Recruit, mentor, and develop a high-performing operations team and operating rhythm.
  • Manage strategic vendor and partner relationships, including manufacturers, suppliers, and 3PLs.
  • Lead operational readiness for product launches and market expansion, including new market setup and fulfillment decisions.
  • Implement and optimize AI-powered tools and dashboards for inventory management, demand planning, and fulfillment.

Requirements

  • 8–12+ years of leadership experience in operations.
  • Experience in e-commerce, DTC, and/or fashion industries.
  • Proven track record of scaling operations in a high-growth environment.
  • Strong understanding of supply chain, inventory planning, and fulfillment strategies.
  • Data-driven decision-maker with strong financial and analytical skills.
  • Experience managing cross-functional teams and complex projects.
  • Entrepreneurial mindset with a willingness to roll up your sleeves.
  • Excellent communication and leadership skills.
  • Based in the US or Canada and open to occasional domestic and international travel.
  • Experience with operational technology and AI tools is preferred.

Benefits

  • Annual salary of $250,000–$350,000.
  • Performance bonus.
  • 4 weeks of paid vacation per year.
  • Health benefits coverage.
  • $250 annual period and menstrual budget.
  • $1,000 annual allowance toward Poppy & Peonies products.
  • $400 home office setup allowance.
  • Remote work with occasional in-person travel for photoshoots, events, and team retreats.

Interested in this position?

Apply directly on the company website

Apply Now

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