RemoteLeaf Logo
Log in Sign up

Field Service Technician Level II - Central Ohio

6 days, 6 hours ago
United States
Full-time
Junior
Technical Support Engineer
IoT and Embedded Systems
TCP/IP
Apply Now
K Group Companies

K Group Companies

K Group Companies is a group of technology service providers based in Grand Rapids, MI, offering a wide range of IT solutions including managed IT services, SOC services, physical security systems, nurse call systems, web & application development, and...

Internet Software & Services
51-250
Founded 1979
View All Jobs 18

Description

  • Execute Level I installer duties while following company documentation and service standards.
  • Manage project and service tickets with strong organization and timely status updates.
  • Own assigned tasks by understanding project scope and service expectations and delivering results.
  • Lead installation teams by delegating tasks appropriately and maintaining productivity.
  • Mentor Level I installers and encourage continuous improvement through feedback.
  • Communicate regularly with Project Delivery Coordinators, Project Managers, and customers.
  • Perform Factory Authorized Testing (FAT) on products before installation.
  • Configure, program, and commission systems to deliver fully operational solutions.
  • Provide basic customer training on system operations.
  • Support projects involving nurse call systems, card access systems, and video surveillance products.

Requirements

  • Minimum 2 years of experience in a previous construction trade.
  • Advanced knowledge of electricity, including high and/or low voltage.
  • Hands-on field experience from previous work experience.
  • Basic telecommunication knowledge, including TCP/IP, general networking, computers, and VoIP.
  • Ability to identify and use common low-voltage cabling.
  • Working knowledge of basic IT networking, configurations, and IP addressing.
  • Ability to read architectural drawings.
  • Team management or supervisor experience.
  • Previous experience completing projects within scope and using service ticketing processes.
  • Experience with fire, CCTV, intrusion, or emergency nurse call systems preferred.
  • Excellent communication skills.
  • Valid US driver's license required.

Benefits

  • Competitive base salary based on experience.
  • Bonus and commission programs.
  • Paid Time Off (PTO).
  • Volunteer Paid Time Off (VTO).
  • 100% employer-paid family health insurance premium.
  • 100% employer-paid disability insurance.
  • 100% employer-paid dental and vision insurance.
  • 401(k) with annual Safe Harbor company contributions.
  • Profit sharing opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

PerfectServe

Technical Support Specialist - US Remote

PerfectServe 251-1K Internet Software & Services

PerfectServe is hiring a Support Specialist for its 24/7/365 healthcare communications support team to help physicians, nurses, and administrators resolve application issues and manage scheduling and user workflows.

United States Full-time Junior Technical Support Engineer
$40k-$40k
3 hours, 32 minutes ago
Buyers Edge Platform

Technical Operations & Integration Workflow Specialist

Buyers Edge Platform 251-1K IT Services

Produce Alliance is hiring a remote Technical Operations & Integration Workflow Specialist to manage EDI, integration, and technical support intake while improving ticketing workflows and operational visibility.

Anywhere Full-time Mid Level Operations Specialist Technical Support Engineer
JIRA
8 hours, 18 minutes ago
SupportYourApp

(fluent French & English) Technical SaaS Support Specialist (Global, remote)

SupportYourApp 251-1K Internet Software & Services

SupportYourApp is hiring a Technical Support Consultant to provide multilingual customer and technical support for global SaaS, software, or hardware clients in a remote, multicultural environment.

Portugal Belgium Bosnia and Herzegovina France Algeria Contract Junior Technical Support Engineer
CRM
12 hours, 19 minutes ago
Didomi

Technical Support Engineer

Didomi 51-250 IT Services

Didomi is hiring a Technical Support Engineer in Paris or remotely in Europe to help customers resolve technical issues across its consent, preference, integration, and API products while improving support operations and product feedback loops.

France Europe Contract Junior Technical Support Engineer
Google Analytics Java JavaScript Kotlin Objective-C Swift
13 hours, 23 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers