JT Import Test - Remote Customer Success Manager

19 hours, 43 minutes ago
Full-time
Mid Level
Customer and Technical Support

Description

  • Own a portfolio of 40–60 customer accounts
  • Lead customer onboarding calls and quarterly business reviews
  • Identify renewal and upsell opportunities
  • Collaborate with Support and Product teams to share customer feedback

Requirements

  • 3+ years of experience in customer success or account management
  • Fluent English proficiency
  • Experience using a CRM, such as Salesforce or HubSpot
  • French language proficiency is a strong asset

Benefits

  • 100% remote work anywhere in Canada
  • CAD $70,000–$85,000 annual salary
  • Bonus compensation

Interested in this position?

Apply directly on the company website

Apply Now

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