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Senior Lifecycle Consultant

1 month, 3 weeks ago
United States
Full-time
Senior
Implementation Consultant
Project and Program Management
Apply Now
Jenzabar

Jenzabar

Jenzabar provides integrated software solutions for higher education, including enterprise resource planning (ERP) and student information systems (SIS), aimed at enhancing innovation and supporting student success across academic and administrative fu...

Internet Software & Services
251-1K
Founded 1998
View All Jobs 9

Description

  • Own and support the full customer journey from demo through implementation, go-live, and post-launch support.
  • Learn Jenzabar software and understand product capabilities, gaps, and enhancement options.
  • Assess client business practices and needs to identify process improvements and solution fit.
  • Design and deliver engaging product presentations and demonstrations tailored to customer assessments.
  • Configure the software and train end users on optimal system use.
  • Document training and consulting engagements with detailed follow-up and project documentation.
  • Coordinate resources and respond to product and technical requests in support of sales efforts.
  • Participate in conferences, tradeshows, and other events as needed.
  • Stay current on Jenzabar releases, industry trends, and higher education practices, and share updates with internal teams.
  • Work with support by taking round-robin calls and testing solutions as needed.

Requirements

  • BS or BA degree, or equivalent experience.
  • 5+ years of experience, including at least 3 years in higher education.
  • Experience in one or more functional areas such as Admissions, Financial Aid, Registration, Advising, Student Life, Business Office, or Advancement.
  • Experience with Jenzabar’s SONIS Student Information System preferred.
  • Strong understanding of Student Information Systems and higher education regulations, requirements, and policies.
  • Ability to travel approximately 50%.
  • Ability to work independently, follow a project plan, and manage details through completion.
  • Excellent written and verbal communication, presentation, and listening skills.
  • Strong problem-solving and software troubleshooting skills.
  • Proficiency with Microsoft Office Suite and other desktop applications.
  • Ability to translate complex technical concepts for functional end users.
  • Experience working in evolving, fast-changing technology environments.

Benefits

  • Annual bonus eligibility.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Short-term disability coverage.
  • Long-term disability coverage.
  • 401(k) plan.
  • Paid time off.
  • Paid holidays.
  • Paid parental leave.
  • Educational assistance.

Interested in this position?

Apply directly on the company website

Apply Now

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