Account Manager

2 months, 1 week ago
Full-time
Junior
Customer and Technical Support
Jenzabar

Jenzabar

Jenzabar provides integrated software solutions for higher education, including enterprise resource planning (ERP) and student information systems (SIS), aimed at enhancing innovation and supporting student success across academic and administrative fu...

Internet Software & Services
251-1K
Founded 1998

Description

  • Manage the daily workflow and oversee contracted campaigns from kickoff to completion.
  • Develop comprehensive production schedules and monitor progress against milestones.
  • Coordinate project tasks with internal team leads and follow up on completion against the project schedule.
  • Serve as the primary point of contact for clients and internal teams, providing regular updates and managing pending items.
  • Review final project deliverables to ensure they meet project goals, client expectations, and quality standards.
  • Review digital marketing plans to confirm spending is accurate, within budget, and profitable.
  • Request hour allocations and track project profitability.
  • Maintain agendas and take detailed notes for internal and external meetings.
  • Manage communications and relationships with vendors for physical deliverables, including routing proofs and edits.
  • Perform other assigned duties as needed.

Requirements

  • 2+ years of relevant professional experience, with a higher education-adjacent background preferred.
  • Bachelor's degree in a related field.
  • Proficiency in Microsoft Office Suite, especially Word and PowerPoint.
  • Strong interpersonal communication skills and the ability to manage client expectations across multiple stakeholders.
  • Exceptional organizational skills and meticulous attention to detail.
  • Ability to handle confidential information with discretion and work with a high level of autonomy.
  • Collaborative mindset with the ability to execute tasks independently and meet deadlines.
  • Self-motivated learner with the ability to take initiative and quickly master new processes.
  • Ability to work without work visa sponsorship.
  • Familiarity with electronic monitoring practices on company-owned or personal devices used for company systems.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance.
  • PTO and paid holidays.
  • Paid parental leave.
  • Short-term and long-term disability coverage.
  • 401(k) retirement plan.
  • Educational assistance.
  • Annual bonus eligibility.
  • Base salary range of $50,000 to $55,000 per year.

Interested in this position?

Apply directly on the company website

Apply Now

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