Technical Program Manager

4 weeks ago
Full-time
Mid Level
Project and Program Management
Istari

Istari

Istari Digital is at the forefront of revolutionizing industries with digital twins, simplifying and securing models and simulations for enhanced products and systems. Their innovative approach empowers various sectors from aerospace to agriculture, pa...

Aerospace & Defense
11-50
Founded 2022
$13M raised

Description

  • Serve as the connective tissue across engineering, product, and customer success teams to drive clarity, alignment, and accountability.
  • Lead incident response coordination for production and platform issues, including communications during active incidents.
  • Drive post-incident reviews and translate learnings into durable process and runbook improvements.
  • Define, document, and continuously improve on-call processes and support escalation workflows.
  • Ensure on-call responsibilities are clearly owned, well-documented, and consistently followed.
  • Provide clear status reporting to engineering leadership and business stakeholders in executive-ready language.
  • Identify and manage cross-team dependencies and sequencing risks, and communicate program health proactively.
  • Partner with engineering leads to define operational KPIs and OKRs and use metrics to surface risks early.
  • Drive continuous improvement of SDLC practices, delivery tooling, and operational processes across the organization.

Requirements

  • 3+ years of experience in technical program or project management in a software or platform environment.
  • Experience owning or coordinating incident intake, triage, and response workflows.
  • Experience with post-incident reviews and on-call process documentation.
  • Strong cross-organizational communication and influence skills.
  • Proven experience driving process change and establishing programs, ceremonies, and operational workflows from the ground up.
  • Strong experience with Jira and GSuite required.
  • Experience administering and restructuring a Jira instance for engineering teams is strongly preferred.
  • Must be a US citizen living within the United States.

Benefits

  • Medical, dental, and vision coverage.
  • Employee health premiums are 100% company paid.
  • Life insurance included.
  • Flexible work hours.
  • Unlimited paid time off plus federal government holidays.
  • 401(k) retirement plan.
  • Company stock options.
  • Home office setup budget.
  • Reimbursement for approved trainings and subscriptions.
  • Conference support for travel, lodging, and fees.

Interested in this position?

Apply directly on the company website

Apply Now

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