Technical Engagement Manager (Land Management)

3 weeks, 3 days ago
Full-time
Senior
Project and Program Management
Irth

Irth

Irth Solutions is a leading provider of SaaS cloud-based asset protection solutions that focus on damage prevention, risk analysis, and network infrastructure resilience. With nearly three decades of experience, Irth Solutions offers a wide range of fe...

Diversified Telecommunication Services
51-250
Founded 1985

Description

  • Lead end-to-end implementation of assigned client projects while maintaining communication and meeting client expectations.
  • Manage projects to complete on time and on budget against expected KPIs.
  • Meet with clients after the sale to gather data and information needed to customize software systems.
  • Lead business-requirements sessions to prioritize needs, assess feasibility, and guide clients toward optimal solutions.
  • Guide clients through system configuration using a train-the-trainer approach and develop client subject matter experts.
  • Translate clients’ current business processes into future-state processes within the product and identify gaps or new feature needs.
  • Document requirements and project artifacts such as statements of work, process flow diagrams, wireframes, flow charts, and system configuration documentation.
  • Plan and coordinate multiple project initiatives, including project status reporting, stakeholder communication, and risk mitigation.
  • Work with internal teams to align enhancements, development sprints, ETAs, and impacted stakeholders.
  • Support user acceptance testing and secure sign-off for new features.
  • Serve as the subject matter expert for assigned projects and support content accuracy, intent, and product strategy alignment.

Requirements

  • 5-7 years of relevant experience.
  • Bachelor’s degree in a related field preferred.
  • Experience with land management concepts such as parcels and right of way.
  • Strong independent decision-making, organizational, planning, and problem-solving skills.
  • Strong technical acumen and understanding of software development practices and procedures.
  • Ability to identify areas for improvement and act as a self-starter with commercial acumen.
  • Excellent written and verbal communication skills.
  • Ability to motivate others and maintain effective working relationships.
  • Ability to rely on experience and judgment to plan and accomplish goals.
  • Experience managing others, including contractors and suppliers.

Benefits

  • Competitive salary.
  • Medical, dental, and vision health plan options.
  • 401(k) with company match.
  • Flexible PTO policy plus company-paid holidays.
  • Life insurance, pet insurance, and discounts/perks programs.
  • One-time work-from-home stipend.
  • Team events, including monthly lunches, volunteer outings, and quarterly gatherings.
  • Hybrid employees have access to snacks, beverages, and coffee at the Columbus, Ohio office.

Interested in this position?

Apply directly on the company website

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