Senior ServiceNow Project Manager

5 hours, 1 minute ago
Full-time
Senior
Project and Program Management
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised

Description

  • Lead day-to-day management of assigned technical project segments and oversee the project portfolio as a whole.
  • Guide project teams and client organizations in Agile/Scrum practices, self-organization, and servant leadership.
  • Assess Scrum maturity and coach teams toward higher levels of maturity at a sustainable pace.
  • Remove impediments, facilitate discussion and conflict resolution, and support transparent communication.
  • Support product sponsors with backlog grooming and maintenance.
  • Plan and coordinate all phases of technical projects from initiation through delivery.
  • Develop, define, and execute project plans, scope, schedules, budgets, activities, and deliverables.
  • Identify resources, assign project roles, and coordinate work across internal teams, clients, and vendors.
  • Manage project risks, issues, progress, and vendor/subcontractor deliverables to keep work on schedule, within budget, and to quality standards.
  • Conduct project closure activities, post-implementation reviews, and process improvement recommendations.

Requirements

  • PMP (Project Management Professional) certification is required.
  • Experience independently managing medium- to high-risk, high-complexity, high-visibility client projects.
  • Knowledge of project management standards, processes, procedures, and guidelines across Agile and Waterfall methodologies.
  • Knowledge of PMBOK and industry project management best practices.
  • Strong understanding of IT project methodologies and life cycles, including conversions, incremental, rapid delivery, and waterfall.
  • Excellent analysis, problem-solving, team, conflict management, and time management skills.
  • Strong verbal and written communication skills, including effective communication with executive-level clients.
  • Advanced proficiency with project management software.
  • Ability to manage project budgets and timelines.
  • Ability to use negotiation techniques to reach agreement among differing viewpoints.
  • Ability to maintain confidentiality and handle sensitive assignments.
  • Familiarity with company products and services and the use of AHEAD systems such as Salesforce and FinancialForce.

Interested in this position?

Apply directly on the company website

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