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Enterprise Seller Onboarding (ESO) Technical Project Manager

5 hours, 52 minutes ago
United Kingdom
Full-time
Senior
Technical Project Manager
Project and Program Management
E-commerce OAuth REST API
Apply Now
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009
View All Jobs 128

Description

  • Lead technical onboarding and activation for new enterprise and strategic merchants.
  • Engage with sellers during pre-sale to support discovery, scoping, planning, and solution validation.
  • Partner with Sales, Account Management, Customer Success, Product, Engineering, and other teams to design and implement complex deployments.
  • Serve as the technical liaison between enterprise sellers, their technical teams, and internal stakeholders.
  • Advise on Square’s first-party product capabilities, limitations, and developer platform offerings, including public APIs.
  • Evaluate third-party partner integrations for compatibility and feasibility with Square’s platform.
  • Own and manage multiple complex onboarding projects simultaneously across competing priorities, timelines, and resources.
  • Proactively identify and manage risk throughout the onboarding lifecycle and maintain stakeholder communication.
  • Support data entry and data migration activities for select sellers.
  • Triage technical issues during onboarding and drive resolution with internal partners.

Requirements

  • 6+ years of experience in a customer-facing role.
  • 4+ years of experience in project management, implementation, or onboarding roles.
  • Experience working with RESTful APIs, webhooks, OAuth, and/or SDK integrations in a professional capacity.
  • Ability to understand system architectures, third-party integrations, and multi-system data flows.
  • Ability to understand developer documentation, API references, and technical project tracking tools.
  • Proven ability to manage multiple complex projects simultaneously across competing priorities, timelines, and resources.
  • Strong ability to distill complex enterprise requirements into tailored solutions and communicate technical concepts clearly and concisely.
  • Working knowledge of project management methodologies, tools, and best practices.
  • Experience in the POS, payments, or broader technology industry.

Benefits

  • Remote work options.
  • Medical insurance.
  • Flexible time off.
  • Retirement savings plans.
  • Modern family planning benefits.
  • Inclusive hiring and workplace accommodations.
  • Equal opportunity employer with fair chance consideration for applicants with arrest or conviction records.

Interested in this position?

Apply directly on the company website

Apply Now

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