CUSTOMER ADVISOR ANALYST JUNIOR

7 hours, 5 minutes ago
Full-time
Senior
Customer and Technical Support
Inter

Inter

Inter is the first 100% digital bank in Brazil, offering free checking accounts, credit cards, investments, loans, insurance, and currency exchange with a focus on simplicity and fairness.

Banks
51-250
$801M raised

Description

  • Provide specialized, consultative support to One and Prime clients as a technical and relationship point of reference.
  • Build and manage long-term strategic client relationships through consultative commercial planning.
  • Prospect and convert complex business opportunities using behavioral and financial analysis of clients.
  • Lead continuous improvement initiatives focused on customer experience and innovative solutions.
  • Coordinate multi-stakeholder projects to address sophisticated client demands.
  • Co-own achievement of strategic targets and KPIs by developing action plans and tracking individual and team performance.
  • Mentor interns, trainees, and new team members by sharing knowledge and best practices.

Requirements

  • CPA-20 or C-Pro R certification.
  • Previous experience in similar roles.
  • Certification required for regulatory reasons.
  • Exceptional relationship-building and interpersonal skills.
  • Strong results orientation to balance relationship management and performance.
  • Ethical mindset and consultative posture.
  • Completed higher education degree.
  • Ability to coordinate and influence multiple teams or stakeholders.
  • CEA or C-Pro I certification is preferred.

Benefits

  • Meal allowance and restaurant allowance.
  • Health and dental insurance.
  • Life insurance.
  • Birthday day off.
  • Parental support benefits, including Baby On Board and a nursing room.
  • Extended parental leave.
  • Childcare/nanny support and/or support for children with disabilities.
  • Wellhub membership and Inter running group.
  • Access to CARE4U space in Belo Horizonte with self-care services, decompression area, games, and mini golf.
  • Discounts and perks in the SuperApp, including Duo Gourmet, plus Prime Inter card.
  • Internal training and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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