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Senior/Staff Design Program Manager

2 days, 1 hour ago
Canada
Full-time
Lead
Design Lead
Project and Program Management
Design Systems Figma JIRA Linear LLM Prototyping
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 124

Description

  • Drive end-to-end delivery of complex, multi-quarter design initiatives across Design, Product, Engineering, Marketing, Legal, and Business Development.
  • Build and deploy AI-enabled workflows to automate status reporting, resource tracking, documentation synthesis, and stakeholder communications.
  • Own operations and vendor management for design tooling, including contracts, licensing, compliance, and contractor or agency engagements.
  • Establish scalable systems for capacity planning, resource allocation, roadmapping, metrics, and tool integrations.
  • Partner with the Instacart Design System team to align programs with system evolution and component adoption.
  • Lead governance programs that scale design system usage across product teams.
  • Translate leadership vision into actionable operating models and run planning cycles and milestone reviews.
  • Create visibility into outcomes and enable cross-functional alignment across a fast-paced, highly dynamic environment.

Requirements

  • 10+ years of experience in program management or design operations within design and/or product organizations.
  • Hands-on experience with design systems concepts, including component libraries, tokens, documentation, and cross-platform patterns.
  • Technical fluency collaborating with design systems and engineering teams, including familiarity with system architecture, component APIs, design-to-code workflows, and technical constraints.
  • Proven experience building and scaling operational systems in fast-paced environments, including taking programs from 0 to 1 and scaling them.
  • Demonstrated AI fluency using LLMs and/or automation platforms to streamline workflows and improve efficiency.
  • Vendor and contract management experience, including negotiating software contracts, optimizing licensing and spend, and ensuring compliance.
  • Proficiency with design and program management tools such as Figma, Linear or Jira, asset management tools, research repositories, and prototyping tools.
  • Excellent written and verbal communication skills with experience presenting to and influencing executive leadership and cross-functional stakeholders.
  • Bachelor’s degree in a related field such as Design, HCI, Engineering, or Business, or equivalent practical experience.
  • Preferred: Experience building or scaling a design system and driving component adoption across multiple product teams.
  • Preferred: Experience implementing AI-powered workflows or integrations for creative operations or design tooling ecosystems.
  • Preferred: Experience supporting organizations with 90+ cross-functional partners across Design and Engineering.
  • Preferred: Ability to balance strategic oversight with hands-on execution in dynamic, ambiguous environments.
  • Preferred: Strength using data and storytelling to influence decisions and secure investment in operational improvements.

Benefits

  • Highly market-competitive compensation and benefits.
  • Base pay range of $143,000 to $177,500 CAD for Canadian candidates.
  • Remote role with Flex First work flexibility.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh equity grants.
  • Hiring currently available in Ontario, Alberta, British Columbia, and Nova Scotia.

Interested in this position?

Apply directly on the company website

Apply Now

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