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Senior Product Manager, Retailer Platform

3 months ago
United States, Canada
Full-time
Senior
Product Manager
Product Management
Amplitude Contentful CSS E-commerce HTML Looker SEO Shopify SQL Webflow
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 31

Description

  • Define and drive a multi-year strategy and roadmap for storefront theming and merchandising tools.
  • Lead customer discovery with major retailers and translate brand requirements into scalable platform capabilities.
  • Own end-to-end execution across 5+ teams, including PRDs, prioritization, launch sequencing, and metric-driven outcomes.
  • Run experiments and controlled ramps to measure adoption, time-to-launch, conversion lift, and attach rate.
  • Partner with Design to evolve a storefront design system and WYSIWYG tooling.
  • Partner with Engineering to define APIs, SDKs, and internal tools that reduce implementation time and maintenance.
  • Serve as the main point of contact for executive and cross-functional communication.
  • Align stakeholders across R&D and Commercial and manage trade-offs, timelines, and retailer commitments.
  • Support collaboration with data science, research, TPM, business development, sales partnerships, solutions architects, and professional services.

Requirements

  • 6+ years of product management experience building B2B SaaS or platform products.
  • 3+ years working directly with enterprise customers in retail, e-commerce, or adjacent industries.
  • Experience running discovery workshops and QBRs with enterprise customers.
  • 2+ years shipping web theming, CMS, site builder, or design system tooling used by multiple customers or teams.
  • Proven track record leading multi-quarter roadmaps across 5+ cross-functional partners and 10+ stakeholders.
  • Proficiency with HTML/CSS, component libraries, responsive design, performance, and accessibility aligned to WCAG 2.1.
  • Ability to write SQL and use analytics or experimentation tools such as Looker or Amplitude, including A/B testing.
  • Experience presenting product strategy, trade-offs, and results to VP+ audiences.
  • Bachelor’s degree in Computer Science, Engineering, Design, or related field, or equivalent practical experience.
  • Experience with e-commerce or site-building platforms such as Shopify, Webflow, Squarespace/Weebly, Adobe Experience Manager, Contentful, or similar, preferred.
  • Experience building extensible platform surfaces, including APIs/SDKs and developer or partner ecosystems, preferred.
  • Background in merchandising, personalization, or search/browse optimization for large catalogs, preferred.
  • Familiarity with brand governance, legal/compliance reviews, and change management within large retailers, preferred.
  • Experience with internationalization/localization, SEO best practices, and performance optimization at scale, preferred.
  • Willingness to travel up to 20% for retailer workshops, co-development sessions, and key launches.

Benefits

  • Highly market-competitive compensation and benefits.
  • Base salary range of $221,000-$233,000 USD for CA, NY, CT, and NJ; $212,000-$223,500 USD for WA; $203,000-$214,000 USD for OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, and HI; and $184,000-$194,000 USD for all other states.
  • Remote-friendly Flex First work policy across the United States and Canada.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh equity grants.
  • Regular in-person events to stay connected and build community.

Interested in this position?

Apply directly on the company website

Apply Now

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