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Senior Product Manager, Retailer Platform

3 months ago
Canada
Full-time
Senior
Product Manager
Product Management
Amplitude Contentful CSS E-commerce HTML Looker SEO Shopify SQL Webflow
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 31

Description

  • Define and drive a multi-year strategy and roadmap for storefront theming and merchandising tools.
  • Lead customer discovery with major retailers and translate requirements into scalable platform capabilities.
  • Own end-to-end execution across more than five teams, including prioritization, launch sequencing, and outcome tracking.
  • Write product requirements documents, run experiments, and manage controlled ramps to measure impact.
  • Partner with Design to evolve a storefront design system and WYSIWYG tooling.
  • Work with Engineering to define APIs, SDKs, and internal tools that reduce implementation effort and maintenance.
  • Serve as the primary point of contact for executive and cross-functional communication.
  • Align stakeholders across R&D and Commercial teams and manage trade-offs and timelines.
  • Ensure retailer commitments are delivered on time and with quality.

Requirements

  • 6+ years of product management experience building B2B SaaS or platform products.
  • 3+ years of experience working directly with enterprise customers in retail, e-commerce, or adjacent industries.
  • 2+ years shipping web theming, CMS, site builder, or design system tooling used by multiple external customers or internal teams.
  • Experience leading multi-quarter roadmaps across 5+ cross-functional partners and 10+ stakeholders.
  • Proficiency with web fundamentals, including HTML/CSS, component libraries, responsive design, performance, and accessibility aligned to WCAG 2.1.
  • Experience with analytics and experimentation, including SQL, Looker or Amplitude, and A/B testing.
  • Experience presenting product strategy, trade-offs, and results to VP-level audiences.
  • Bachelor’s degree in Computer Science, Engineering, Design, or a related field, or equivalent practical experience.
  • Preferred experience with e-commerce or site-building platforms such as Shopify, Webflow, Squarespace/Weebly, Adobe Experience Manager, or Contentful.
  • Preferred experience building extensible platform surfaces, including APIs/SDKs and developer or partner ecosystems.
  • Preferred background in merchandising, personalization, or search/browse optimization for large catalogs.
  • Preferred familiarity with brand governance, legal/compliance reviews, and change management in large retailers.
  • Preferred experience with internationalization/localization, SEO best practices, and performance optimization at scale.
  • Willingness to travel up to 20% for retailer workshops, co-development sessions, and key launches.

Benefits

  • Remote-friendly Flex First work model across the United States and Canada.
  • Choice of where to work, including home, an office, or another preferred location.
  • Highly market-competitive compensation and benefits.
  • Canadian base pay range of $194,000 to $204,500 CAD.
  • Eligibility for a new hire equity grant.
  • Eligibility for annual refresh equity grants.
  • Currently hiring in Ontario, Alberta, British Columbia, and Nova Scotia.

Interested in this position?

Apply directly on the company website

Apply Now

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