Senior Design Program Manager II

1 day, 19 hours ago
Full-time
Lead
Project and Program Management
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Drive end-to-end delivery of complex, multi-quarter design initiatives across Design, Product, Engineering, Marketing, Legal, and Business Development.
  • Build and deploy AI-enabled workflows to automate status reporting, resource tracking, documentation synthesis, and stakeholder communications.
  • Own operations and vendor management for design tooling, including contracts, licensing optimization, compliance, and contractor or agency engagements.
  • Establish scalable systems for capacity planning, resource allocation, and roadmapping across tools and teams.
  • Implement metrics and integrations that improve workflow visibility and coordination across the organization.
  • Partner with the Instacart Design System team to align programs with system evolution and component adoption.
  • Lead governance programs that scale design system usage across product teams.
  • Translate leadership vision into operating models, planning cycles, and milestone reviews.
  • Create visibility into program outcomes and enable cross-functional alignment at scale.

Requirements

  • 10+ years of experience in program management or design operations within design and/or product organizations.
  • Hands-on experience with design systems concepts, including component libraries, tokens, documentation, and cross-platform patterns.
  • Technical fluency working with design systems and engineering teams, including system architecture, component APIs, design-to-code workflows, and technical constraints.
  • Proven experience building and scaling operational systems in fast-paced environments, including launching programs from 0 to 1.
  • Demonstrated AI fluency using LLMs and/or automation platforms to streamline workflows.
  • Vendor and contract management experience, including negotiating software contracts, optimizing licensing and spend, and ensuring compliance with Finance, Legal, and IT.
  • Proficiency with tools such as Figma, Linear or Jira, asset management tools, research repositories, and prototyping tools.
  • Excellent written and verbal communication skills, including experience presenting to executive leadership and cross-functional stakeholders.
  • Bachelor’s degree in a related field such as Design, HCI, Engineering, or Business, or equivalent practical experience.
  • Preferred: Experience building or scaling a design system and driving component adoption across multiple product teams.
  • Preferred: Experience implementing AI-powered workflows or integrations for creative operations or design tooling ecosystems.
  • Preferred: Success translating leadership vision into operating models, measurable roadmaps, and governance programs.
  • Preferred: Experience supporting organizations with 90+ cross-functional partners across Design and Engineering.
  • Preferred: Ability to balance strategic oversight with hands-on execution in dynamic, ambiguous environments.
  • Preferred: Strong use of data and storytelling to influence decisions and secure investment in operational improvements.

Benefits

  • Remote role with a Flex First work policy and flexibility to choose where you work.
  • Highly market-competitive compensation.
  • Base salary range of $167,000-$176,000 USD for CA, NY, CT, and NJ.
  • Base salary range of $153,000-$161,500 USD for WA.
  • Base salary range of $159,000-$168,000 USD for listed states including OR, MA, MD, CO, TX, IL, and others.
  • Base salary range of $139,000-$146,500 USD for all other states.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh grants.

Interested in this position?

Apply directly on the company website

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