Billing Operations Associate

2 hours, 31 minutes ago
Full-time
Junior
Operations
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Execute monthly billing cycles, including calculating, generating, and delivering invoices through email and portals such as Ariba.
  • Process approved credit memos, debit memos, and refunds.
  • Build and maintain Oracle workbooks for new and amended contracts.
  • Review commercial contracts and validate billing requirements and language.
  • Complete peer reviews of invoice calculations for accuracy and adherence to contract terms.
  • Respond to billing inquiries and escalate complex disputes appropriately.
  • Support audit requests and complete ad hoc projects accurately and on time.
  • Follow established standard operating procedures and internal controls.
  • Collaborate with senior team members and cross-functional Finance, Legal, and Sales stakeholders.

Requirements

  • 2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role, preferably in B2B technology, marketplace, or SaaS.
  • Foundational understanding of invoicing processes, ERP workflows, and accounts receivable fundamentals.
  • Strong attention to detail and ability to manage high-volume workloads accurately.
  • Expert proficiency with Google Sheets and Microsoft Excel.
  • Familiarity with Oracle or similar ERP systems.
  • Familiarity with Salesforce or similar CRM platforms.
  • Clear professional communication and cross-functional collaboration skills.
  • Ability to follow defined processes and controls while identifying when to escalate issues.
  • Self-starter mindset with strong ownership and follow-through.
  • Experience with Alteryx, SQL, AI process automation, marketplace/subscription/advertising billing models, or cross-functional Finance, Legal, or Sales work preferred.

Benefits

  • Remote Flex First work environment from any U.S. state except California, Connecticut, New Jersey, New York, and Washington.
  • Base pay of $31.25–$32.94 per hour in specified higher-pay locations and $28.37–$29.81 per hour in specified other locations.
  • Market-competitive compensation and benefits based on work location.
  • Flexible choice of working from home, an office, or another preferred location, with regular in-person events.

Interested in this position?

Apply directly on the company website

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