Global Director - Accounts Receivable

2 hours, 47 minutes ago
Full-time
Lead
Operations
CAI

CAI

CAI specializes in providing commissioning services that enhance the efficiency and precision of life sciences and mission-critical facilities globally.

Construction & Engineering

Description

  • Own global accounts receivable processes, including customer setup, billing readiness, invoicing, collections, cash application, disputes, credit support, and month-end close.
  • Establish global billing, collections, credit, cash application, dispute escalation, and bad debt reserve procedures while accommodating local requirements.
  • Partner with operations, project management, sales, legal, tax, treasury, and finance teams to resolve billing, contractual, credit, dispute, and collection issues.
  • Develop AR reporting and metrics covering ADD, aging, collection effectiveness, unapplied cash, dispute aging, invoice rejection rates, billing cycle time, and customer exposure.
  • Lead standardization and automation of billing and cash application processes, ERP workflows, customer portals, invoice templates, project billing controls, and reporting.
  • Support acquisition integration by mapping processes, aligning billing requirements, migrating customer data, and stabilizing AR reporting.
  • Maintain controls over customer master data, billing authorization, revenue cutoff, credit approvals, allowances, write-offs, cash application, and documentation.
  • Partner with FP&A to provide visibility into receipts, overdue balances, collection risks, liquidity, and cash-flow forecasts.
  • Drive continuous improvement in billing discipline, collections management, dispute resolution, visibility, and accountability.

Requirements

  • 8+ years of leadership experience in accounts receivable, Order-to-Cash, billing, collections, project accounting, shared services, or accounting operations.
  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
  • Experience in professional services, consulting, engineering, project-based, multi-country, or acquisition-driven environments preferred.
  • Demonstrated experience standardizing and improving processes, implementing controls, and driving automation across complex organizations.
  • Experience managing global or multi-country finance processes and accommodating country-specific statutory and customer requirements.
  • Experience with ERP workflows, customer portals, invoice templates, project billing controls, integrated reporting, and AR metrics preferred.

Benefits

  • Equal opportunity employer committed to diversity, inclusion, and fair employment practices.
  • Veteran-friendly workplace.
  • Consideration of qualified applicants with criminal histories in accordance with applicable fair-chance laws.

Interested in this position?

Apply directly on the company website

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