AI Content Operations Manager - UK

2 months ago
Full-time
Senior
Marketing and Growth
Insider

Insider

Insider offers an AI-powered customer engagement platform designed for marketing teams, integrating customer data platforms, personalization, and journey orchestration to enhance customer interactions across various channels.

Internet Software & Services
Founded 2012

Description

  • Design, build, and continuously improve AI agents, automations, and workflows for content creation, adaptation, approval, and distribution.
  • Own the day-to-day operation of the AI-powered content engine.
  • Review and edit marketing content to ensure quality, accuracy, relevance, and brand alignment.
  • Create and deploy content across social media, paid advertising, blogs, website pages, GEO, email, video, and communications.
  • Develop reusable prompts, templates, knowledge bases, and content frameworks.
  • Plan and execute integrated campaigns with Brand, Design, Product Marketing, Demand Generation, PR, Regional Marketing, and other teams.
  • Repurpose and personalize core content for different channels, formats, audiences, and regions.
  • Establish governance and quality assurance processes for AI-generated content.
  • Evaluate new AI tools and identify productivity improvements for the marketing organization.
  • Measure content and workflow performance and use insights to improve output and efficiency.

Requirements

  • 5+ years of experience in content marketing, campaign marketing, editing, or a related field, preferably in B2B SaaS or technology.
  • Demonstrable experience using generative AI tools in a professional marketing environment.
  • Experience building AI workflows, automations, agents, or repeatable content production systems.
  • Excellent writing, editing, and editorial judgment across multiple formats and audiences.
  • Strong understanding of campaign development and cross-channel content delivery.
  • Experience working with senior executives and translating complex ideas into clear communications.
  • Knowledge of SEO, GEO, and modern content performance best practices.
  • Excellent project management skills and ability to manage multiple priorities in a fast-paced global environment.
  • Strong stakeholder management skills and a collaborative approach across teams.
  • Familiarity with APIs, automation tools, AI platforms, or marketing technology is an advantage.

Benefits

  • Equal opportunity and zero-discrimination workplace.
  • Inclusive workplace that embraces all identities and backgrounds.

Interested in this position?

Apply directly on the company website

Apply Now

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