Asset Manager - Electrical Infrastructure and Equipment

3 weeks, 6 days ago
Full-time
Mid Level
Project and Program Management
InCharge Energy

InCharge Energy

InCharge Energy is a leader in commercial EV fleet charging, providing fully integrated, scalable solutions for electrifying fleets in various industries such as freight delivery, ride share, work fleet, and aviation. They offer end-to-end turnkey solu...

Electric Utilities
51-250
Founded 2018

Description

  • Oversee the end-to-end lifecycle of electrical infrastructure and equipment assets, including onboarding, commissioning, assignment, maintenance tracking, subscription management, warranty administration, and decommissioning.
  • Maintain accurate and complete asset records in Salesforce and related systems to support operational visibility, customer requirements, and financial accountability.
  • Develop, manage, and continuously improve asset management processes, controls, and standard operating procedures.
  • Partner cross-functionally with Order Fulfillment, Service, Customer Support, Sales, Finance, and Operations to ensure asset data accuracy and timely issue resolution.
  • Monitor asset performance, utilization, warranty coverage, and subscription status to identify risks, gaps, and improvement opportunities.
  • Supervise the assigned functional team, monitor performance, and support team members in executing their work.
  • Perform regular asset audits and reconcile records across systems to ensure data integrity and reporting accuracy.
  • Create and maintain dashboards and reports that provide insight into asset status, performance trends, and lifecycle milestones.
  • Support forecasting, planning, and decision-making by providing accurate asset reporting and operational analysis.
  • Coordinate asset-related activities tied to customer deployments, site readiness, equipment assignments, and project closeout requirements.
  • Drive timely communication to stakeholders regarding asset readiness, registration status, lifecycle changes, and operational issues.
  • Collaborate with management to identify scalable process improvements that enhance customer experience, operational efficiency, and asset reliability.
  • Support onboarding and training efforts for internal users and customers on asset records, systems, and lifecycle workflows.
  • Escalate systemic issues, process breakdowns, or asset-related risks to leadership with clear recommendations for resolution.

Requirements

  • Bachelor’s degree in Business, Operations, Finance, Information Systems, Engineering, or a related field preferred, but not required.
  • 3+ years of experience in asset management, operations, order management, service coordination, or a related function in a high-volume environment.
  • Experience managing asset lifecycle data, subscriptions, warranties, or service records across multiple systems.
  • Strong experience with Salesforce or similar platforms used for asset tracking, customer records, service operations, or reporting.
  • Demonstrated ability to build reports, analyze trends, and translate data into operational insights and process improvements.
  • Experience in EV, energy, solar, battery, infrastructure, or other asset-intensive industries preferred.
  • Strong working knowledge of Microsoft Office Suite, with advanced Excel proficiency preferred.
  • Proven ability to manage multiple priorities, work cross-functionally, and maintain accuracy in a fast-paced environment.
  • Excellent organizational skills with strong attention to detail, follow-through, and ownership.
  • Strong written and verbal communication skills with the ability to work effectively across internal teams and external stakeholders.
  • Comfortable operating in a dynamic, growing business and adapting to changing priorities and processes.
  • Analytical, proactive, and solution-oriented mindset with a focus on process discipline and continuous improvement.

Benefits

  • Competitive compensation with a US salary range of $70,000 to $85,000.
  • 401(k) matching contribution.
  • Health, dental, and vision insurance.
  • Cell phone reimbursement for most positions.
  • Generous vacation and paid sick leave.
  • Office meals and snacks.
  • Team building events and activities throughout the year.

Interested in this position?

Apply directly on the company website

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