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Customer Growth Lead

23 hours, 28 minutes ago
North America, Latin America
Full-time
Lead
Growth Marketing Manager
Customer and Technical Support
CRM E-commerce Email Marketing
Apply Now
Immutable

Immutable

Immutable provides a comprehensive platform for developing and managing web3 games on the Ethereum blockchain, offering a suite of tools that includes a blockchain, wallet, and growth resources tailored specifically for the gaming industry.

Media
201-500
Founded 2018
$277M raised
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Description

  • Partner with game studios as their growth advisor from game reveal through launch and post-launch growth.
  • Plan, run and optimize paid user-acquisition campaigns across relevant channels.
  • Develop integrated launch strategies spanning paid media, creators, organic marketing and lifecycle initiatives.
  • Design email, CRM and lifecycle journeys that convert wishlists into players and long-term fans.
  • Onboard studios to Immutable Audience and help them realize value from day one.
  • Share studio insights with the product team to inform the development of the Audience platform.
  • Use AI and automation to improve efficiency and scale customer support.

Requirements

  • Hands-on experience running and optimizing paid campaigns with ownership of performance results.
  • Deep expertise in at least one major paid acquisition channel and working knowledge of others.
  • Experience building email, CRM or lifecycle programs that drive engagement and retention.
  • Ability to make data-informed budget decisions.
  • Ability to build trusted relationships with founders and translate insights into practical recommendations.
  • Curiosity about AI and experience using it to improve work practices.
  • Interest in gaming or desire to apply growth expertise within the gaming industry.
  • Gaming industry or game user-acquisition experience (preferred).
  • Growth experience in adtech, e-commerce or retail environments (preferred).

Benefits

  • Globally competitive base salary, long-term fund contributions and employee stock options.
  • Flexible work model, including hybrid work for Sydney employees, remote work options and WeWork All-Access memberships.
  • USD $500 home-office setup allowance and USD $600 annual internet and phone allowance.
  • Daily lunch in the Sydney office and quarterly celebration awards and dinner.
  • Up to USD $1,350 annually for professional development, plus Udemy course access.
  • USD $800 annual health and wellbeing allowance, EAP counselling and ClassPass subsidies.
  • Medical and 401(k) insurance for US employees; novated leasing for Australian employees.
  • Gender-neutral parental leave, additional birthing-parent leave, miscarriage and IVF leave, extra year-end leave and a paid birthday day off.

Interested in this position?

Apply directly on the company website

Apply Now

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