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Customer Growth Lead

2 weeks, 6 days ago
Europe, Middle East, Africa
Full-time
Lead
Email Marketing Manager
Customer and Technical Support
Copywriting CRM Email Marketing
Apply Now
Immutable

Immutable

Immutable provides a comprehensive platform for developing and managing web3 games on the Ethereum blockchain, offering a suite of tools that includes a blockchain, wallet, and growth resources tailored specifically for the gaming industry.

Media
251-1K
Founded 2018
$277M raised
View All Jobs 2

Description

  • Plan, launch, and optimise paid acquisition campaigns for game studios.
  • Set up and tune ad networks and user acquisition channels end to end.
  • Design and run launch growth plans for studio partners.
  • Own email, CRM, and lifecycle programs that retain and re-engage players.
  • Onboard studios onto Immutable Audience growth products.
  • Own a budget, track performance, and reallocate spend based on data.
  • Build repeatable growth playbooks that can be scaled across multiple studios.

Requirements

  • Hands-on performance and paid marketing experience with personal ownership of campaign results.
  • Practical experience setting up and optimising ad networks or user acquisition channels.
  • End-to-end growth experience across paid, lifecycle, email, and launch.
  • Comfort owning a budget and making data-led optimisation and allocation decisions.
  • Lifecycle and retention marketing experience across email and CRM.
  • Fluency with martech tooling and onboarding customers onto growth products.
  • High autonomy and ownership, with the ability to drive outcomes independently.
  • Strong communication and influence skills to build trust and represent Immutable credibly.
  • Comfort using AI daily to move faster on copy, creative, reporting, and optimisation.
  • Gaming industry or games UA experience is preferred.
  • Experience across adtech, e-commerce, or retail growth at pace is preferred.

Benefits

  • Globally competitive base salary and contributions to a long-term fund.
  • Employee Stock Options (ESOP).
  • Flexible working model with Sydney hybrid work or remote work with access to global office hubs.
  • $500 USD WFH allowance to set up your home office.
  • $600 USD per year for internet and phone usage.
  • $75 USD per quarter for remote employees to meet and celebrate with local team members.
  • Medical and 401(k) insurance for US employees.
  • Up to $1,350 USD per year for classes, courses, or events, plus free Udemy access.
  • $800 USD per year for health and wellbeing.
  • 24/7 unlimited counselling for employees and their families through EAP.
  • Monthly ClassPass subsidy and a 1-year free membership to Breethe.
  • 12 weeks of paid parental leave, plus an additional 6 weeks for the birthing parent, miscarriage leave, and extra IVF leave.
  • 2 additional paid annual leave days at year end and a paid birthday day off.

Interested in this position?

Apply directly on the company website

Apply Now

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