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Pod Lead, Specialty Account Management

2 months, 3 weeks ago
United States
Full-time
Lead
Account Manager
Sales and Business Development
LLM
Apply Now
HopSkipDrive

HopSkipDrive

HopSkipDrive provides safe and innovative youth transportation solutions, simplifying logistics for schools and families while prioritizing safety and efficiency.

Road & Rail
251-1K
Founded 2015
$124M raised
View All Jobs 5

Description

  • Lead a specialized pod of 5–6 direct reports, including Business Development Managers and CarePartner Specialists.
  • Own supply-side performance for the WAV and Livery categories to meet district demand.
  • Manage, coach, and develop individual contributors through performance management, career growth, and daily guidance.
  • Standardize market launch and CarePartner relationship processes by enforcing documentation and operating blueprints.
  • Directly manage a select group of high-complexity strategic partnerships as a player-coach.
  • Serve as the first point of escalation for complex CarePartner negotiations and service-level gaps.
  • Partner with Revenue and Sales Ops to align new supply acquisition with district demand and operational capacity.
  • Use supply-side metrics and data tools to identify gaps and forecast supply needs.
  • Represent the Specialty Transportation division in cross-functional leadership and strategic planning meetings.

Requirements

  • 5+ years of experience managing professional teams.
  • Proven track record of developing and promoting mid-level individual contributors.
  • Strong systems-thinking mindset with the ability to turn complex manual processes into scalable SOPs.
  • Experience leveraging AI and automation tools such as LLMs, workflow automation, or data synthesis tools.
  • Player-coach experience working directly on complex negotiations or operational challenges while leading a team.
  • Ability to collaborate across supply acquisition and operational fulfillment functions.
  • Comfort using data tools to drive team performance and forecast supply needs.
  • Ability to thrive in a fast-paced, evolving, and ambiguous environment.
  • Strong executive presence and communication skills for senior stakeholder management.
  • Must be fully remote in one of the following states: AZ, CA, CO, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OK, OR, SC, TN, TX, UT, VA, WA, WI, or PA.

Benefits

  • Remote-first work arrangement.
  • Opportunity to work for a mission-driven company focused on student transportation.
  • AI-forward culture with training and support for using modern tools effectively.
  • Chance to work in a high-growth Series D company with significant funding.
  • Equal opportunity employer commitment to fair consideration for all applicants.

Interested in this position?

Apply directly on the company website

Apply Now

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