Account Manager, Embedded Security & Intelligence Programs (Remote)

1 hour, 18 minutes ago
Full-time
Lead
Customer and Technical Support
Concentric

Concentric

Concentric is the nation's largest forklift power provider, offering repair services, planned maintenance, equipment, and advanced solutions for local facilities and enterprise operations. With a focus on D.C. Power Systems for electric forklifts, auto...

Industrial Conglomerates
251-1K
Founded 2000

Description

  • Recruit and place embedded security and intelligence professionals in client programs.
  • Manage the employee lifecycle, including onboarding, offboarding, timesheets, expenses, evaluations, and performance improvement plans.
  • Conduct employee check-ins, provide mentorship, advocate for employee needs, and escalate issues appropriately.
  • Serve as the primary relationship manager between Concentric and client managers.
  • Coordinate client training needs and ensure employees maintain certifications and current security protocols.
  • Monitor client satisfaction, resolve personnel concerns, and facilitate communication among employees, clients, and internal teams.
  • Collaborate with HR and internal departments to maintain policy, regulatory, and legal compliance.
  • Support program planning, new business proposals, security reports, SOPs, and client guidelines.
  • Maintain awareness of physical security priorities, best practices, operational procedures, and emerging threats.

Requirements

  • Legally authorized to work in the position’s country without visa sponsorship.
  • Experience in the security industry and intelligence analysis.
  • 10+ years of experience in law enforcement, military, or physical security.
  • 5+ years of supervisory experience.
  • Understanding of physical security frameworks, organizational structures, and corporate or protective operational environments.
  • Strong interpersonal, relationship-building, judgment, decision-making, organizational, and problem-solving skills.
  • Ability to handle sensitive employee and client matters discreetly and professionally.
  • Proficiency with Google Suite and Monday.com.
  • Ability to travel up to 20% of the time, including East Coast client meetings and operational sites.
  • Bachelor’s degree or equivalent experience preferred; experience with embedded staffing, physical security systems, HR practices, and web-based tools is also preferred.

Benefits

  • Washington, DC salary range of $120,000–$130,000 USD.
  • HSA medical plan with 100% employee-only premium coverage, dependent premium support, employer HSA contributions, and PPO options.
  • Employer-paid life, short-term disability, long-term disability, and AD&D insurance.
  • 401(k) with employer match and immediate vesting.
  • 11 paid holidays plus vacation, sick, and parental leave.
  • Annual health and wellness benefit, medical FSA, pet insurance, and employee assistance program.
  • Professional development through security and intelligence training, coaching, and mentoring.
  • Remote work arrangement with access to risk intelligence and remote-support tools.

Interested in this position?

Apply directly on the company website

Apply Now

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