Account Development Manager - EMEA

1 hour, 3 minutes ago
Full-time
Junior
Customer and Technical Support
Wrike

Wrike

Wrike is a leading project management tool that provides a versatile work management platform for teams, enhancing collaboration and productivity across industries.

Internet Software & Services
251-1K
Founded 2007
$26M raised

Description

  • Prospect within existing accounts through outbound calls and other customer outreach.
  • Manage assigned accounts, inbound requests, trials, and leads.
  • Own the full sales cycle, including contract generation and closing deliverables.
  • Proactively help customers use Wrike efficiently by sharing best practices via phone and email.
  • Identify customer goals, business needs, and pain points to recommend suitable solutions.
  • Prioritize opportunities and allocate appropriate internal resources.
  • Use Salesforce.com for lead processing and opportunity management.
  • Collaborate with territory teams, Sales Engineering, Professional Services, Renewals, and Marketing on customer solutions and strategic deals.
  • Help maximize customer lifetime value by enabling customers to realize more product value.],
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Requirements

  • Fluency in English.
  • At least 1 year of experience in a customer-facing role such as Sales, Customer Success, or Customer Support.
  • Strong verbal and written communication skills, including the ability to explain complex ideas clearly and engagingly.
  • Business acumen to understand customer objectives and pain points.
  • Problem-solving mentality, critical-thinking skills, and curiosity.
  • Passion for continuous learning and improvement.
  • Openness to feedback and willingness to be coached.
  • Experience with Salesforce.com or SaaS sales processes is advantageous.

Benefits

  • 28 calendar days of paid vacation.
  • Five paid uncertified sick days.
  • 18 weeks of maternity leave and 4 weeks of paternity leave.
  • Two paid volunteer days.
  • Health insurance for employees and dependents.
  • Life insurance plan.
  • €30 monthly utility allowance, subject to taxation.
  • Fitness plan providing up to €800 per year.
  • Fully remote work with on-demand coworking space access.

Interested in this position?

Apply directly on the company website

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