OpenSesame

OpenSesame provides online training courses for businesses and employees. They offer thousands of eLearning courses from top publishers to help develop productive and admired workforces. Their services include mapping courses to core competencies, sync...

Diversified Consumer Services

Consumer Discretionary

51-250 (90)

Founded 2011

$10M raised

3 open positions

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Renewals Specialist

1 month ago

United States

Full-time

Senior

Account Manager

Customer and Technical Support

Apply Now

OpenSesame

Diversified Consumer Services

51-250

Founded 2011

$10M raised

View All Jobs 3

Description

Manage the full renewal and upsell lifecycle for SMB, mid-market, and enterprise customers.
Develop pricing strategies, proposals, quotes, Sales Orders, and RFP responses.
Lead renewal negotiations with customers and Procurement teams.
Partner with Customer Success Managers to demonstrate customer value and identify expansion opportunities.
Monitor usage metrics, diagnose renewal risks, and resolve roadblocks to ensure timely renewals.
Manage the renewals pipeline and maintain accurate forecasts in Salesforce.
Maintain daily records of customer activities, opportunities, and forecasts.
Build cross-functional partnerships to streamline renewal and contract processes.

Requirements

Experience in Procurement, Vendor Management, Account Management, Sales, or a related field.
Proven negotiation and customer relationship management experience.
Track record of building systems, driving cross-functional alignment, and creating impact at scale.
Ability to manage renewals, identify risks, and uncover upsell opportunities.
Experience using Salesforce and CPQ systems, preferably CPQ/SFDC.
Strong ability to communicate customer value and business outcomes.
Ability to manage SMB, mid-market, and enterprise accounts.
Self-starter with a demonstrated history of delivering strong results.
Willingness to travel up to 15 days per year within the US.

Benefits

Base salary of $100,000 USD.
Remote-first work environment with several all-company in-person meetings each year.
Comprehensive medical, dental, and vision coverage.
Flexible paid time off and volunteer time off.
401(k) matching and incentive stock options.
Employee Resource Groups.
Professional development program with dedicated annual learning and growth time.

Interested in this position?

Apply directly on the company website

Apply Now

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