Senior Sales Specialist

1 hour, 37 minutes ago
Full-time
Senior
Sales and Business Development
Honor

Honor

Honor is a company that is revolutionizing the way society cares for older adults by providing highly trained Care Professionals who offer compassionate home care services. Through their flagship brand, Home Instead, they are tackling the challenge of ...

Health Care Providers & Services
1K-5K
Founded 2014
$625M raised

Description

  • Guide families and clients through first conversations about in-home, non-medical care.
  • Communicate with potential clients by phone, email, chat, and text to assess needs and explain service options.
  • Handle inbound and outbound calls while maintaining quality, empathy, and accuracy.
  • Develop, implement, and continuously improve sales playbooks and strategy.
  • Coach and mentor Care Solutions Consultants on new findings, strategies, and product rollouts.
  • Partner with marketing and product teams to develop, test, and refine emerging services or products.
  • Gather client feedback from early-stage pitches and use insights to improve positioning and materials.
  • Collaborate with operations, care coordination, and marketing to ensure follow-through on client commitments and pilot initiatives.
  • Identify process gaps and emerging trends, then recommend messaging, scripting, and strategy improvements.
  • Meet or exceed sales metrics including call volume, talk time, conversion rates, and quality standards.

Requirements

  • Bachelor’s degree preferred.
  • 5+ years of phone-based sales or customer service experience, including inbound and outbound.
  • Experience developing sales strategies.
  • Experience working remotely, managing time effectively, and staying connected to a virtual team.
  • Ability to thrive in a metrics-driven environment and stay motivated by goals and incentives.
  • Strong empathetic communication skills with the ability to balance compassion and confident sales execution.
  • Experience in home care, healthcare, or senior services is a strong plus.
  • Evening and weekend availability is required.
  • Ability to work one set schedule and every fourth weekend (Saturday and Sunday) in a regular rotation.

Benefits

  • Remote, full-time hourly position.
  • Hourly hiring range of $24.20 to $28.85.
  • Variable bonus of $10,000 to $15,000.
  • Opportunity to work on a mission-driven team focused on improving aging care.
  • Leadership culture grounded in integrity, compassion, and excellence.
  • Equal opportunity employer status.

Interested in this position?

Apply directly on the company website

Apply Now

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