Sales Engineer

1 month, 1 week ago
Full-time
Mid Level
Software Development
HONK

HONK

HONK provides a technology-driven platform that connects drivers with over 35,000 roadside assistance professionals nationwide, offering on-demand services such as towing, tire changes, jump starts, and fuel delivery, all accessible via a mobile app or...

Road & Rail
51-250
Founded 2014
$32M raised

Description

  • Partner with Account Directors to understand customer objectives, operational challenges, and success criteria throughout the sales cycle.
  • Lead discovery sessions, product demonstrations, and technical evaluations for prospective customers.
  • Collaborate with customers to define business requirements, document workflows, and design solutions aligned to their needs.
  • Serve as the technical lead during evaluations, including security reviews, integration discussions, workflow validation, and due diligence.
  • Assess customer requests and solution feasibility with Product, Engineering, and Operations teams.
  • Support RFP responses, security questionnaires, technical documentation requests, and other pre-sales activities.
  • Act as the primary liaison between Sales and internal stakeholders to ensure cross-functional alignment.
  • Provide customer feedback, market insights, and emerging requirements to Product and Engineering teams.
  • Maintain accurate documentation of requirements, solution proposals, technical dependencies, and implementation considerations.
  • Ensure a smooth handoff from pre-sales to onboarding by documenting technical requirements and implementation plans.

Requirements

  • 3+ years of experience in Sales Engineering, Solutions Consulting, Technical Account Management, Product Operations, or a related customer-facing technical role.
  • Ability to translate complex technical concepts into clear business value for technical and non-technical audiences.
  • Experience leading discovery sessions, workflow assessments, and solution design discussions with enterprise customers.
  • Strong communication and presentation skills with the ability to influence stakeholders across multiple functions.
  • Experience working closely with Product and Engineering teams in a SaaS or technology-driven environment.
  • Proven ability to manage multiple opportunities simultaneously while maintaining attention to detail.
  • Experience supporting enterprise software evaluations, integrations, APIs, or operational workflows is preferred.
  • Automotive, roadside assistance, logistics, fleet, mobility, or marketplace experience is a plus.

Benefits

  • $120,000 - $165,000 base salary range per year.
  • Commission and other forms of compensation may be provided as part of the total compensation package.
  • A full range of medical, financial, and other benefits.
  • Remote-first work environment with flexibility to work from anywhere in the US.
  • Total compensation company structure.

Interested in this position?

Apply directly on the company website

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