Sales Engineer

1 day, 12 hours ago
Full-time
Mid Level
Software Development
HONK

HONK

HONK provides a technology-driven platform that connects drivers with over 35,000 roadside assistance professionals nationwide, offering on-demand services such as towing, tire changes, jump starts, and fuel delivery, all accessible via a mobile app or...

Road & Rail
51-200
Founded 2014
$32M raised

Description

  • Partner with Account Directors to understand customer objectives, operational challenges, and success criteria throughout the sales cycle.
  • Lead discovery sessions, product demonstrations, and technical evaluations for prospective enterprise customers.
  • Define business requirements, document workflows, and design solutions aligned with customer needs and strategic goals.
  • Lead technical due diligence, including security reviews, integration discussions, and workflow validation.
  • Assess solution feasibility with Product, Engineering, and Operations teams, aligning requests with current capabilities and roadmap priorities.
  • Support RFPs, security questionnaires, technical documentation requests, and other pre-sales activities.
  • Serve as the liaison between Sales and internal teams for new business and account expansion opportunities.
  • Share customer feedback, market insights, and emerging requirements with Product and Engineering.
  • Document customer requirements, technical dependencies, proposed solutions, and implementation considerations.
  • Coordinate a seamless handoff to onboarding teams by documenting technical requirements, expectations, and implementation plans.

Requirements

  • 3+ years of experience in Sales Engineering, Solutions Consulting, Technical Account Management, Product Operations, or a related customer-facing technical role.
  • Ability to translate complex technical concepts into clear business value for technical and non-technical audiences.
  • Experience leading enterprise customer discovery sessions, workflow assessments, and solution-design discussions.
  • Strong communication, presentation, and cross-functional stakeholder-influence skills.
  • Experience collaborating with Product and Engineering teams in a SaaS or technology-driven environment.
  • Ability to manage multiple opportunities simultaneously while maintaining attention to detail.
  • Experience supporting enterprise software evaluations, integrations, APIs, or operational workflows (preferred).
  • Experience in automotive, roadside assistance, logistics, fleet, mobility, or marketplace businesses (preferred).

Benefits

  • Remote-first work environment for employees located anywhere in the United States.
  • Inclusive workplace committed to equal employment opportunity and diversity.

Interested in this position?

Apply directly on the company website

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