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Medical Records Clerk (Remote) | LATAM

17 hours, 56 minutes ago
Mexico, El Salvador, Honduras, Nicaragua, Colombia, Dominican Republic
Full-time
Junior
Paralegal
Operations
HIPAA
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Hire Hawk

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Description

  • Request and track medical records, billing statements, and related documents from healthcare providers.
  • Maintain an accurate records tracker so case documentation stays complete, current, and easy to review.
  • Review incoming records for completeness, accuracy, and proper case assignment.
  • Sort, label, upload, and organize documents in case management or document management software.
  • Follow up consistently with medical offices, clinics, hospitals, and internal team members on pending requests.
  • Protect patient confidentiality and handle sensitive medical information in a HIPAA-compliant manner.
  • Communicate clearly in English and Spanish with providers, legal staff, and other stakeholders.
  • Flag missing, incomplete, or unclear documentation so issues can be resolved quickly.
  • Support smooth case progress by keeping records organized, searchable, and ready for attorney or case manager review.

Requirements

  • 2+ years of experience in medical records, legal documentation, healthcare administration, or a closely related role.
  • Strong understanding of HIPAA compliance, privacy standards, and confidential document handling.
  • Experience using case management software, document management tools, or organized digital filing systems.
  • Fluent written and verbal communication skills in both English and Spanish.
  • High attention to detail when reviewing, labeling, tracking, and uploading documents.
  • Reliable internet connection and a quiet remote work setup.
  • Experience supporting a personal injury law firm or legal case management team.
  • Ability to work full-time U.S. Pacific Time hours, including night shift for Philippines-based candidates.
  • Familiarity with medical billing statements, treatment records, provider requests, or records retrieval workflows (nice to have).
  • Experience communicating with U.S. healthcare providers, clinics, hospitals, or insurance-related contacts (nice to have).
  • Comfort working with remote teams across different time zones (nice to have).
  • Prior experience with legal administrative support or client case documentation (nice to have).

Benefits

  • Remote full-time contractor position.
  • Compensation of USD $1,000 - $1,200 per month.
  • Monday to Friday schedule, 9:00 am - 6:00 pm PST.
  • Access to a $200K+ perk marketplace with discounts on 150+ global services.
  • Option to withdraw up to 50% of approved earnings before payday.

Interested in this position?

Apply directly on the company website

Apply Now

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