Medical Records Clerk (Remote) | El Salvador

1 day, 4 hours ago
Full-time
Mid Level
Operations
Hire Hawk

Hire Hawk

We help businesses hire talent globally, compliantly, and with a smile. We manage all planning, sourcing, vetting, hiring, payroll, and performance management.

Description

  • Request and obtain medical records, medical bills, police reports, photographs, insurance documents, and other case records.
  • Follow up with hospitals, providers, imaging centers, employers, and government agencies on outstanding requests.
  • Upload and accurately label documents in Litify or the firm’s case management system.
  • Provide administrative support and timely case updates to assigned Case Managers.
  • Maintain accurate client, treatment, provider, and insurance information.
  • Identify documentation gaps and follow through to complete records and bills for demand preparation.
  • Communicate professionally and compassionately with clients regarding treatment, appointments, authorizations, and missing documents.
  • Process and route incoming correspondence, faxes, and electronic documents.
  • Maintain tracking logs and reports for pending requests, follow-ups, and deadlines.

Requirements

  • Previous experience at a U.S. personal injury law firm retrieving medical records and bills.
  • Experience handling Records Clerk and Case Manager Assistant responsibilities, including treatment tracking and pre-litigation demand preparation.
  • Strong written and spoken English for professional communication with clients, providers, and insurance representatives.
  • Excellent organization, attention to detail, independent follow-through, and deadline management.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Experience with Litify or a comparable legal case management platform; direct Litify experience preferred.
  • Experience requesting HIPAA authorizations and maintaining treatment updates preferred.
  • Experience coordinating with multiple providers and managing high-volume personal injury files preferred.
  • Availability Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time, with reliable internet, equipment, and a dedicated workspace.
  • Ability to protect confidentiality, take accountability, and meet productivity standards.

Benefits

  • Remote work arrangement.
  • Full-time contractor position.
  • Compensation of USD $1,300–$1,400 per month.
  • Monday–Friday schedule.

Interested in this position?

Apply directly on the company website

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