3PL Logistics Operations Analyst (Remote) | LATAM

1 week, 5 days ago
Full-time
Mid Level
Data Science and Analytics
Hire Hawk

Hire Hawk

We help businesses hire talent globally, compliantly, and with a smile. We manage all planning, sourcing, vetting, hiring, payroll, and performance management.

Description

  • Monitor and analyze logistics performance across 3PL partners, carriers, and distribution networks.
  • Track delivery performance, transit times, exception rates, and SLA compliance.
  • Investigate and resolve delivery delays, lost shipments, carrier exceptions, and freight claims.
  • Manage freight documentation including Bills of Lading (BOL), Proof of Delivery (POD), and shipment records.
  • Coordinate with carriers, freight brokers, and warehouse partners to resolve shipment issues and improve efficiency.
  • Support compliance monitoring for Amazon fulfillment metrics such as OTDR and delivery performance.
  • Maintain reporting dashboards and operational data used by leadership for decision-making.
  • Analyze freight costs, duties, and landed cost drivers to improve cost visibility and planning.
  • Monitor compliance risks and ensure adherence to logistics processes across the 3PL network.
  • Identify operational inefficiencies and support continuous improvement initiatives.

Requirements

  • 3–5+ years of experience in logistics, freight operations, or supply chain operations.
  • Hands-on experience managing parcel, TL, and LTL shipments.
  • Experience with 3PL inventory management and warehouse operations.
  • Experience managing freight claims, delivery exceptions, and carrier escalations.
  • Proficiency creating and managing freight documentation such as BOLs, PODs, and shipment records.
  • Advanced Excel skills, including pivot tables, reporting dashboards, and data analysis.
  • Experience monitoring logistics KPIs such as transit times, exception rates, and SLA performance.
  • Experience with NetSuite, WMS platforms, or logistics management systems.
  • Experience supporting Amazon fulfillment compliance metrics such as OTDR.
  • Ability to analyze freight costs, duties, and landed costs.

Benefits

  • Access to a $200K+ perk marketplace with discounts on 150+ global services.
  • Option to withdraw up to 50% of approved earnings before payday.

Interested in this position?

Apply directly on the company website

Apply Now

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