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Senior Site Reliability Engineer

1 hour, 50 minutes ago
Anywhere
Full-time
Senior
Site Reliability Engineer (SRE)
DevOps and Infrastructure
Load Balancing
Apply Now
Highrise AI

Highrise AI

One platform for developing, training, and deploying AI models.

Internet Software & Services
1-10
View All Jobs 3

Description

  • Manage compute, storage, and network resource pools to meet SLA commitments for multi-tenant workloads.
  • Perform capacity planning, performance analysis, patching, upgrades, firmware management, and infrastructure lifecycle management.
  • Automate provisioning, configuration, and service-impact mitigation using industry-standard tools.
  • Respond to service impacts during business hours and through a shared on-call rotation.
  • Lead incident management and implement actions to prevent recurring impacts.
  • Create and maintain technical documentation, standards, and runbooks for the assigned focus area.
  • Serve as an L3 escalation resource, train operations teams, and provide ongoing operational support.
  • Develop and execute disaster recovery test scenarios.
  • Partner directly with customers to support their use cases and improve service reliability and performance.
  • Travel to data centers as needed for cluster commissioning, acceptance, and complex troubleshooting.

Requirements

  • College diploma or university degree in computer science, engineering, or a related field, or equivalent practical experience.
  • 5+ years of experience operating compute, networking, and storage infrastructure at scale in 24x7 environments.
  • 5+ years of hands-on production experience with compute technologies.
  • Experience supporting OpenStack or similar open-cloud platforms, or adjacent experience with modern private-cloud stacks.
  • Understanding of VLANs, VXLAN, OSPF, BGP, NSX or similar SDN technologies, routing, switching, and load balancing.
  • Hands-on experience with scripting or programming languages for automation and familiarity with basic database concepts.
  • Experience with automation and infrastructure-as-code tools is preferred.
  • Ability to prioritize and execute effectively in high-pressure operational environments.
  • Strong customer-service orientation, communication skills, and ability to collaborate with internal and external stakeholders.
  • Ability to support critical incidents outside regular business hours and travel to data centers occasionally.

Benefits

  • Hybrid or remote work arrangement, depending on location.
  • Opportunity to directly influence the reliability and production readiness of large-scale AI GPU clusters.
  • Collaboration with experienced infrastructure engineers across technology, energy, and digital infrastructure.
  • Opportunity to propose new products, services, and initiatives to senior leadership.
  • Professional networking and learning opportunities in a merit-based, cross-functional environment.

Interested in this position?

Apply directly on the company website

Apply Now

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