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Sr. Enablement Partner

2 days, 14 hours ago
United States
Full-time
Senior
Sales Enablement
Sales and Business Development
CRM Microservices
Apply Now
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
201-500
Founded 2018
$60M raised
View All Jobs 10

Description

  • Manage enablement initiatives from performance-needs assessment through program design, implementation, and evaluation.
  • Design, deliver, and improve onboarding programs, learning paths, and certifications for Customer Retention and Account Management teams.
  • Facilitate training on discovery, consultative selling, objection handling, negotiation, retention, winback, and account expansion.
  • Create and maintain playbooks, talk tracks, SOPs, assessments, role plays, and coaching resources.
  • Use AI-powered tools to develop training content, practice scenarios, coaching support, and interactive learning experiences.
  • Analyze call recordings, CRM data, and performance trends to identify execution gaps and develop targeted solutions.
  • Partner with frontline managers to reinforce coaching practices and adoption of trained behaviors.
  • Collaborate with Product, Product Marketing, and Revenue Operations on product launches, process changes, and sales-tool adoption.
  • Measure enablement effectiveness through learning, behavioral, retention, winback, and account-expansion outcomes.
  • Advise team leaders on performance trends, capability gaps, and recommended improvements.

Requirements

  • Bachelor's degree in Business, Education, Communications, or a related field, plus typically 5+ years of relevant experience; equivalent practical experience considered.
  • Experience designing and delivering sales enablement, customer success, or professional training programs, preferably in SaaS or high-growth environments.
  • Understanding of customer retention, account management, consultative selling, and revenue-expansion practices.
  • Experience creating onboarding programs, learning paths, playbooks, and coaching resources.
  • Experience using AI-powered tools for content development, learning design, coaching, or enablement, including refining AI-generated outputs.
  • Strong facilitation, coaching, presentation, written communication, and instructional-design skills.
  • Ability to analyze performance data, identify skill gaps, and translate findings into practical training solutions.
  • Experience partnering with frontline managers and cross-functional stakeholders to improve performance.
  • Proficiency with CRM platforms, learning management systems, and sales enablement tools.
  • Certifications in instructional design, adult learning, or sales methodologies preferred.

Benefits

  • Annual salary range of $75,000–$93,000.
  • Remote-first global work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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