RemoteLeaf Logo
Log in Sign up

Revenue Cycle Advisor

1 month, 3 weeks ago
United States
Full-time
Senior
Customer Success Manager
Customer and Technical Support
CRM
Apply Now
HHAeXchange

HHAeXchange

HHAeXchange is a premier homecare management software connecting providers, payers, and caregivers for proactive care, efficiency, and transparency in the industry.

Health Care Providers & Services
251-1K
Founded 2008
View All Jobs 15

Description

  • Serve as the primary liaison between customers and internal teams to build strong long-term relationships.
  • Demonstrate the value of revenue cycle management services by showing measurable impact and resolving customer challenges.
  • Analyze customer performance metrics, identify trends, and recommend process improvements to optimize revenue cycle outcomes.
  • Respond to customer inquiries promptly and coordinate with cross-functional teams to resolve issues quickly.
  • Collaborate with billing, operations, and product teams to improve service delivery and customer experience.
  • Identify and recommend enhancements to internal and external workflows and revenue cycle processes.
  • Provide customers with regular performance reports and actionable insights to support alignment and accountability.
  • Drive customer satisfaction, retention, advocacy, and strong NPS outcomes through strategic engagement.

Requirements

  • 5+ years of revenue cycle management experience, including billing, common denials, posting, electronic transaction formats, and payer portal navigation.
  • Proven experience in customer engagement and client relationship management.
  • Strong working knowledge of Microsoft Office, including Excel, Outlook, PowerPoint, and Word.
  • Ability to provide strategic, fact-based problem-solving recommendations.
  • Excellent written and oral communication skills.
  • Strong collaboration skills across cross-functional teams.
  • Ability to adapt to change and take initiative with a strong work ethic and integrity.
  • Availability to work remotely from an eastern or central time zone, or hybrid near the Midtown Manhattan, NY or Bloomington, MN office locations.
  • Ability to travel up to 10%, including overnight travel.

Benefits

  • Base salary range of $70,000 to $80,000, plus variable compensation.
  • Competitive health plans.
  • Paid time off.
  • Company-paid holidays.
  • 401(k) retirement program with company match.
  • Access to other company-sponsored programs.
  • Remote work flexibility for eligible candidates, with hybrid options near select office locations.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

HubSpot

Associate Renewal Manager, Scaled

HubSpot 5K-10K Media

HubSpot is hiring an Associate Renewal Manager, Scaled to manage a high-volume book of business, protect retention, and drive accurate, timely renewals for its scaled customer segment.

United States Full-time Junior Account Manager Customer Success Manager
$64k-$96k
CRM Google Tag Manager HubSpot
3 hours, 14 minutes ago
Samsara

Senior Trial Success Manager

Samsara 1K-5K IT Services

Samsara is hiring a remote Sr. Trial Success Manager to lead enterprise trial execution and help prospective customers realize the value of its connected operations platform.

United States Full-time Senior Customer Success Manager Project Manager
$102k-$154k
CRM Salesforce
3 hours, 29 minutes ago
rediem

Customer Strategy Associate

rediem 1-10 information technology & services

rediem is hiring a Customer Success Manager to own a portfolio of Shopify brand relationships and help them launch, optimize, and grow omnichannel loyalty programs across the company’s platform.

United States Full-time Junior Customer Success Manager
$45k-$60k
E-commerce Shopify
3 hours, 44 minutes ago
Charger Logistics

Customer Success Manager - Logistics

Charger Logistics 251-1K Road & Rail

Charger Logistics Inc. is hiring an Account Management professional to support customer relationships, pricing, and business growth within its North America transportation and logistics operations.

United States Full-time Junior Account Manager Customer Success Manager
CRM
3 hours, 59 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers