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Project Manager, Payer Implementation

2 weeks ago
United States
Full-time
Senior
Project Manager
Project and Program Management
Agile
Apply Now
HHAeXchange

HHAeXchange

HHAeXchange is a premier homecare management software connecting providers, payers, and caregivers for proactive care, efficiency, and transparency in the industry.

Health Care Providers & Services
251-1K
Founded 2008
View All Jobs 12

Description

  • Lead implementation efforts through planning and engagement activities to meet go-live and post-launch success goals.
  • Serve as the primary contact, trusted advisor, and senior resource for a portfolio of customers during implementation.
  • Coordinate customer training, configuration sessions, and remote or on-site go-live support.
  • Assess customer business and system needs and translate them into tactical planning recommendations.
  • Build and coordinate internal project teams across departments to execute project plans and drive customer success.
  • Manage multiple concurrent implementations, including meetings, project plan updates, issue resolution, and schedule tracking.
  • Prepare and deliver customer-facing status reports, presentations, and implementation documentation.
  • Host regular customer governance and troubleshooting calls and help resolve friction points across customer and project teams.
  • Review, create, and support approval of implementation artifacts and continuously improve implementation methodology.
  • Maintain positive customer relationships, support KPI goals, and foster a collaborative cross-functional environment.

Requirements

  • Bachelor’s degree.
  • PMP certification in progress or already obtained.
  • 5+ years of project management experience, preferably in software implementation and a client-facing role.
  • Strong knowledge of the healthcare industry.
  • Strong understanding of project methodologies such as Waterfall and Agile, plus the PMBOK framework.
  • Experience with MS Project or a similar project management tool.
  • Proficiency with MS Office Suite, including Excel, Word, PowerPoint, and Outlook.
  • Proven ability to deliver projects on time and within scope.
  • Excellent communication, listening, decision-making, leadership, and relationship-building skills.
  • Ability to work in a dynamic, fast-paced environment with minimal supervision and to travel up to 10%, including overnight travel.
  • Willingness to travel to customer sites for on-site services if required.
  • Experience exploring and adopting AI tools responsibly to improve productivity and innovation is preferred.

Benefits

  • Base salary of $100,000 - $125,000, plus variable compensation.
  • Competitive health plans.
  • Paid time off.
  • Company-paid holidays.
  • 401(k) retirement program with company elected match.
  • Benefits-eligible position with additional company-sponsored programs.
  • Hybrid work in Minneapolis or New York City, with onsite work two days per week, or remote work for candidates in central, mountain, or pacific time zones.

Interested in this position?

Apply directly on the company website

Apply Now

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