Licensing and Credentialing Specialist

3 weeks, 4 days ago
Part-time
Junior
Operations
Hey Jane

Hey Jane

Hey Jane provides a telehealth clinic that specializes in delivering safe and affordable reproductive and sexual health care, including FDA-approved abortion pills, vaginal infection treatments, and birth control, all accessible from the comfort of home.

Health Care Providers & Services
11-50
Founded 2020
$10M raised

Description

  • Manage end-to-end provider licensing workflows across multiple states, including initial applications, renewals, and maintenance for MDs, NPs, CNMs, RNs, and other provider types.
  • Own payer enrollment processes for commercial and government payers, including Medicaid and Medicare, from initial application through active status.
  • Maintain and update CAQH profiles for all providers.
  • Build and maintain tracking systems for license and credential expiration dates to prevent lapses in practice authorization.
  • Serve as the primary liaison between clinicians, state medical and nursing boards, payers, and internal stakeholders.
  • Follow up persistently with external agencies and boards to move applications forward and resolve delays.
  • Develop and document SOPs and workflows for licensing and credentialing processes as the company scales.
  • Partner with clinical, operations, and business development teams to ensure providers are enrolled and ready to see patients on time.
  • Identify process gaps and implement improvements to reduce administrative burden on clinicians.
  • Ensure compliance with licensing requirements, credentialing standards, and HIPAA requirements.

Requirements

  • 2+ years of experience in provider licensing and credentialing, ideally in a telehealth or multi-state setting.
  • Hands-on experience with CAQH, state licensing portals, and payer enrollment systems.
  • Familiarity with multi-state licensing compacts such as IMLC and NLC, and telehealth-specific licensing and compliance considerations.
  • Working knowledge of credentialing standards and government payer enrollment processes.
  • Exceptional organizational skills with the ability to manage a high volume of deadlines and follow-ups simultaneously.
  • Strong attention to detail with a track record of catching errors in complex documentation.
  • Proactive, persistent communication style and comfort following up with state boards, payers, and clinicians.
  • Self-starter who can build structure and process in an ambiguous, fast-moving startup environment.
  • Proficiency with Google Sheets, Excel, or project management tools.
  • High integrity and discretion when handling sensitive provider information.

Benefits

  • $60,000–$70,000 annual compensation.
  • Equity package.
  • Remote work from approved states, with a strong preference for NYC.
  • Unlimited vacation.
  • Health, dental, and vision insurance.
  • Flexible full-time or part-time arrangement.

Interested in this position?

Apply directly on the company website

Apply Now

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