Referral Intake Coordinator

4 days, 5 hours ago
Full-time
Senior
Operations
Helper Heroes

Helper Heroes

Your Virtual Assistants for Home Care Excellence Home care is complex. Your back office doesn’t have to be. At Helper Heroes, we source, train, and deliver elite offshore staff to help home care agencies like yours run leaner, faster, and smarter. Sche...

Diversified Consumer Services

Description

  • Process and enter referrals into Axxess EMR.
  • Schedule clinicians based on discipline, availability, and payer requirements.
  • Obtain and verify home health insurance authorizations.
  • Review, process, fax, and follow up on physician orders.
  • Upload and maintain documentation and orders in Axxess.
  • Manage the intake workflow from referral through admission and scheduling.
  • Understand and apply Medicare home health guidelines, including OASIS requirements and compliance expectations.
  • Work efficiently in a fast-paced, high-volume environment with minimal supervision.

Requirements

  • Open to Filipino candidates only, based in the Philippines.
  • Experience in home health intake or coordination roles.
  • Strong organizational skills and attention to detail.
  • Ability to work independently with strong follow-through.
  • Comfortable managing multiple priorities simultaneously.
  • Familiarity with Medicare Conditions of Participation and home health compliance workflows.
  • Strong communication skills with clinicians, physicians, and internal staff.
  • Experience with Axxess EMR is preferred.
  • Immediate availability is preferred.
  • Position is remote/virtual and may be part-time to full-time.

Benefits

  • Competitive base pay of $6.50/hr with a pay raise.
  • Remote/virtual support role.
  • Opportunity to make a direct impact on patient care.
  • Growth and advancement opportunities.
  • Supportive, collaborative team environment.

Interested in this position?

Apply directly on the company website

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