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Head of Turnkey Solution

3 months, 2 weeks ago
Anywhere
Full-time
Lead
Operations Manager
Product Management
CRM
Apply Now
GR8 Tech

GR8 Tech

GR8 Tech is a leading B2B iGaming solutions provider, offering a full range of betting and gambling software solutions. Their top-of-the-line software and services cater to iGaming professionals looking to launch, grow, or upgrade their businesses, pro...

IT Services
251-1K
View All Jobs 14

Description

  • Own the Turnkey Business Unit P&L and drive sustainable revenue growth and profitability.
  • Define and execute the strategic vision for the turnkey platform based on market insights and business goals.
  • Measure business success through KPIs tied to operator retention, product performance, and profitability.
  • Validate product innovation and core ecosystem components such as PAM, Payments, and CRM.
  • Prioritize the product roadmap to improve player acquisition, retention, and monetization.
  • Align content providers and third-party integrations to improve operator economics and user experience.
  • Scale efficient operational processes across the turnkey platform to support high-load traffic.
  • Launch and improve front-end, app, and CMS tools that support engagement and conversion.
  • Optimize payments orchestration and KYC/compliance integrations to reduce friction.
  • Build and mentor a cross-functional leadership team across Product, Operations, Partnerships, Payments, and Risk/Antifraud.
  • Remove cross-functional blockers between IT, Marketing, Sales, and other business units.
  • Partner with Sales on commercial negotiations and third-party/operator agreements.

Requirements

  • 5+ years of experience in a senior iGaming leadership role with explicit P&L ownership of a B2B platform solution.
  • Experience managing large, complex cross-functional teams of 100+ employees.
  • Deep technical and product knowledge across the iGaming platform stack, including PAM, CRM, Payments, and bonus engines.
  • Strong data-driven decision-making skills and understanding of player segmentation and operator operations.
  • Ability to move between high-level strategy and hands-on execution.
  • Excellent stakeholder management and cross-functional leadership skills.
  • Strong negotiation and partnership management capabilities.
  • Willingness and ability to travel to Cyprus for business trips.
  • Entrepreneurial background or experience scaling a product in a high-growth environment (preferred).
  • Strong connections within the global iGaming content provider and aggregation ecosystem (preferred).

Benefits

  • Annual Benefits Cafeteria budget for sports, medical, mental health, home office, and languages.
  • Paid maternity/paternity leave plus a monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, and emergency time off.
  • Remote-first work environment with tech support and coworking compensation.
  • Team events including online, offline, and offsite activities.
  • Internal courses and growth programs for learning and development.

Interested in this position?

Apply directly on the company website

Apply Now

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