Order Processing Team Lead

1 hour, 54 minutes ago
Contract
Senior
Customer and Technical Support
GoMaterials

GoMaterials

GoMaterials provides a streamlined marketplace for landscaping professionals to source wholesale plants and trees from local nurseries, offering competitive quotes, efficient order management, and dedicated support to enhance the procurement process.

Specialty Retail
11-50
Founded 2017

Description

  • Lead and coordinate the day-to-day work of the Quote Prepper team.
  • Review and approve quotes and orders to ensure accuracy and completeness.
  • Train, onboard, and mentor team members while building strong quality standards.
  • Ensure plant lists and client submissions meet quality standards before processing.
  • Own workload distribution and prioritization to meet turnaround targets.
  • Maintain and improve vendor catalogues and inventory data in internal systems.
  • Identify inefficiencies and partner with Operations leadership to streamline processes.
  • Act as the escalation point for complex or non-standard requests.
  • Track team performance and report on key metrics and improvement opportunities.

Requirements

  • 3–4 years of experience in operations, data entry, admin coordination, or supply chain.
  • Proven ability to support, train, or guide others in a formal or informal leadership capacity.
  • Exceptional attention to detail and a structured, methodical approach to work.
  • Strong organizational skills and the ability to manage competing priorities.
  • Confidence working with CRM or data tools, such as HubSpot or similar systems.
  • Proficiency in Microsoft Office, especially Excel.
  • A proactive, ownership-driven mindset with strong accountability.
  • Comfort working in a fast-paced, evolving startup environment.
  • Strong written and verbal communication skills in English.
  • Experience in financial services, supply chain, or a related field is preferred.
  • Previous experience in a team lead or supervisory role is preferred.
  • Exposure to ERP or inventory management systems such as SAP or NetSuite is preferred.
  • Interest in landscaping, horticulture, or agriculture is preferred.

Benefits

  • Fully remote role open to candidates based in LATAM or APAC.
  • Core working hours aligned to Eastern Time, from 8:00 AM to 5:00 PM EST.
  • Opportunity to work with a fast-growing, recognized Canadian company.
  • Hands-on role with leadership and operational ownership in a scaling startup environment.

Interested in this position?

Apply directly on the company website

Apply Now

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