Business Applications Lead

21 hours, 53 minutes ago
GoGlobal

GoGlobal

GoGlobal Technologies Inc. is an online survey specialist company that custom builds online surveys for organizations to conduct internet market research.

Professional Services

Description

  • Administer and evolve the core business applications portfolio to keep platforms stable, current, and fit for Delivery operations.
  • Own configuration, release management, vendor relationships, renewals, roadmap planning, and service-level oversight for core applications.
  • Gather operational needs from Delivery teams and translate them into well-scoped, well-tested application changes.
  • Lead integrations between applications, including SSO, data synchronization, and process orchestration.
  • Partner with Master Data Management to manage master-data flows and protect consistency and data quality.
  • Drive user adoption through training, documentation, and responsive day-to-day application support.
  • Maintain access controls, audit trails, and segregation-of-duties compliance across all applications.
  • Support internal and external audits by providing accurate evidence and working within internal controls and regulatory requirements.
  • Identify opportunities to simplify or automate workflows and help embed AI-assisted tools into daily processes.
  • Lead a small specialist team while staying closely involved in the platforms and their configuration.

Requirements

  • 8+ years of experience working with business applications, including hands-on SaaS administration and configuration of CRM, ERP/finance, HRIS, or ticketing platforms.
  • Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.
  • Strong SaaS administration and configuration skills across multiple enterprise applications.
  • Practical experience with integrations and APIs, including SSO, data sync, and process orchestration between systems.
  • Vendor management experience, including release management, renewals, and service-level oversight.
  • Strong requirements-gathering skills and the ability to turn operational needs into clear, testable application changes.
  • Solid understanding of access controls, audit trails, and segregation-of-duties (SoD) compliance.
  • Excellent communication skills and the ability to support and train non-technical users.
  • Comfort working with AI-assisted tools and openness to growing AI literacy as the function evolves.
  • Experience leading a small team of application specialists, preferred.
  • Exposure to master-data management and data-governance practices, preferred.
  • Relevant platform certifications such as Salesforce, NetSuite, Workday, or ServiceNow, preferred.

Benefits

  • Fully remote work, with hybrid options available in some countries.
  • Opportunity to become a partner and share in profits instead of receiving equity.
  • A collaborative, global team environment with cross-border career opportunities.
  • Transparent company culture with monthly financial updates shared with employees.
  • Flexible work model built on trust rather than rigid office routines.
  • Long-term, sustainable growth focus without VC or PE pressure.
  • Background and reference checks conducted only to the extent permissible by law.

Interested in this position?

Apply directly on the company website

Apply Now

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