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Business Analyst - HubSpot Product Owner

3 weeks, 5 days ago
United Kingdom
Full-time
Mid Level
Product Owner
Business Intelligence
Agile HubSpot REST API Salesforce Scrum Segment SQL
Apply Now
GoGlobal

GoGlobal

GoGlobal Technologies Inc. is an online survey specialist company that custom builds online surveys for organizations to conduct internet market research.

Professional Services
View All Jobs 16

Description

  • Serve as the primary Product Owner for the HubSpot platform, owning the roadmap and vision for sales usage optimization.
  • Define, prioritize, and manage the HubSpot backlog based on business value, strategic alignment, and resource availability.
  • Translate business requirements into user stories and acceptance criteria, and facilitate stakeholder requirement-gathering sessions.
  • Establish and manage a formal change request process, including triage, prioritization, logging, and impact analysis.
  • Develop implementation plans for approved HubSpot changes, including timelines, resource needs, and risk mitigation.
  • Create and maintain documentation for HubSpot workflows, automations, custom processes, SOPs, and system architecture.
  • Align HubSpot configurations with data governance policies and maintain data quality, naming conventions, and field management protocols.
  • Develop and execute test plans, coordinate UAT, document defects, and support resolution before production deployment.
  • Monitor platform performance, run audits, identify optimization opportunities, and report on usage, adoption, and ROI.
  • Facilitate training, create user guides, and benchmark HubSpot usage against best practices.

Requirements

  • 3+ years of hands-on experience with HubSpot, including Marketing Hub, Sales Hub, and/or Service Hub.
  • Strong understanding of CRM architecture, data models, and integration patterns.
  • Experience with workflow automation, lead scoring, and attribution modeling.
  • Proficiency in data analysis and visualization tools.
  • Working knowledge of APIs, webhooks, and middleware platforms.
  • HubSpot certifications preferred, such as Administrator, Implementation, or Solutions Partner.
  • Proven experience in business process mapping and workflow documentation.
  • Strong analytical mindset with the ability to translate complex business needs into technical requirements.
  • Experience with Agile/Scrum methodologies and product ownership.
  • Excellent problem-solving skills and attention to detail.
  • Understanding of marketing operations, sales processes, and customer lifecycle management.
  • Outstanding communication and stakeholder management skills across technical and non-technical audiences.
  • Ability to prioritize competing demands and manage multiple projects simultaneously.
  • Self-motivated with the ability to work independently and drive initiatives forward.
  • Diplomatic approach to change management and conflict resolution.
  • Experience with SQL and data querying languages preferred.
  • Knowledge of GDPR, CCPA, and other data privacy regulations preferred.
  • Familiarity with complementary marketing tech tools such as Salesforce, Marketo, or Segment preferred.
  • Project management certification such as PMP, Prince2, or similar preferred.
  • Experience in a SaaS or technology company environment preferred.
  • Understanding of revenue operations (RevOps) principles preferred.

Benefits

  • Results-over-hours work culture with no timesheets.
  • Fully remote work, with hybrid options available in some countries.
  • Autonomy to make decisions and focus on quality outcomes rather than time tracking.
  • Opportunity to become a partner and share in profits instead of receiving equity.
  • Global career opportunities across multiple countries and roles.
  • Transparent monthly financial updates and a culture of open communication.
  • Supportive, collaborative international team environment.
  • Long-term, sustainable growth without VC or PE pressure.

Interested in this position?

Apply directly on the company website

Apply Now

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