Operations Manager

2 weeks, 5 days ago
Full-time
Senior
Operations

Global Medical Virtual Assistants (GMVA)

Remote healthcare staffing and outsourcing company that provides medical virtual assistants for medical practices and hospital systems, including support for scheduling, patient follow-ups, insurance verification, prior authorizations, billing, revenue cycle management, credentialing, EMR/EHR data entry, front-desk operations, clinic administration, and back-office support.

Outsourcing and offshoring consulting
501-1000
Founded 2019

Description

  • Ensure clients receive a high standard of service through efficient use of strategies and resources.
  • Plan, analyze, and oversee department performance to support ongoing development.
  • Promote a company culture that drives top performance and high morale.
  • Develop and lead teams through extensive and consistent coaching.
  • Implement internal processes and monitor quality control and KPI adherence.
  • Train and support the operations planning process so team members are equipped to perform their roles.
  • Plan and execute strategic initiatives that support growth, customer focus, and collaboration.
  • Create and monitor projects for the team while supporting the CEO and executive team’s vision and process standards.
  • Support cross-functional business activities so teams can work together effectively.

Requirements

  • 3-5 years of proven experience as an Operations Manager.
  • Experience working remotely is highly preferred.
  • Excellent interpersonal skills with the ability to build relationships quickly and influence key clients or internal stakeholders.
  • Ability to handle a wide variety of tasks based on business needs.
  • Highly proficient in English, both written and oral.
  • Intermediate skills with Microsoft Office systems and GSuite.
  • Strong analytical and project management skills with a focus on flawless execution and attention to detail.
  • US healthcare experience is required.
  • Medical experience is preferred.
  • Open to working night shifts.
  • Primary system: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher, 8 GB RAM, Windows 11 64-bit or macOS Ventura, USB noise-cancelling headset, and a camera with clear video output.
  • Backup system option: same processor/RAM/OS/headset requirements, or a UPS capable of powering the workstation for at least 3 hours (typically 240Wh or higher).
  • Primary internet connection: DSL/Fiber with at least 100 mb/s contracted speed.
  • Backup internet connection: at least 20 mb/s via cell.
  • Recommended system: Intel Core i7/i9/Core Ultra or AMD Ryzen 7 or higher, 16 GB RAM, Windows 11 64-bit or macOS Tahoe, USB noise-cancelling headset, and a camera with clear video output.
  • Recommended primary internet connection: DSL/Fiber with at least 500 mb/s contracted speed.
  • Recommended backup internet connection: at least 20 mb/s via cell or wired.

Benefits

  • Monthly rate of up to $1,800 USD.
  • Independent contractor employment type.
  • Free training.
  • Paid time off.
  • HMO coverage.
  • Performance-based increase.
  • Permanent work-from-home setup.

Interested in this position?

Apply directly on the company website

Apply Now

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