Medical VA

8 hours, 17 minutes ago
Contract
Junior
Customer and Technical Support

Global Medical Virtual Assistants (GMVA)

Remote healthcare staffing and outsourcing company that provides medical virtual assistants for medical practices and hospital systems, including support for scheduling, patient follow-ups, insurance verification, prior authorizations, billing, revenue cycle management, credentialing, EMR/EHR data entry, front-desk operations, clinic administration, and back-office support.

Outsourcing and offshoring consulting
501-1000
Founded 2019

Description

  • Manage inbound and outbound calls with patients, providers, and health insurance companies regarding inquiries, appointments, and data verification.
  • Maintain professional phone etiquette and act as a primary liaison between patients and medical professionals.
  • Obtain and verify medical history using Electronic Medical Records systems such as Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.
  • Verify healthcare insurance coverage and eligibility.
  • Provide administrative support including data entry, appointment scheduling, email management, record management, and time-keeping.
  • Handle health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage.
  • Strictly follow HIPAA policies and maintain confidentiality in all patient-related tasks.
  • Support medical professionals and healthcare organizations in meeting the needs of patients and the establishment.

Requirements

  • 1-2 years of experience in a medical-related background.
  • Excellent verbal and written English communication skills.
  • Familiarity with medical terminology.
  • A healthcare-related degree is highly preferred.
  • Intermediate skills with Google Workspace and/or Microsoft Office.
  • HIPAA certification is a plus.
  • Strong attention to detail.
  • Highly organized and computer savvy.
  • Open to working night shifts.
  • Must have a primary computer system with at least an Intel Core i5-6000 (6th Gen) or AMD Ryzen 5 processor, 8 GB RAM, and Windows 11 64-bit or macOS Ventura.
  • Must have a USB-type noise-cancelling headset and a camera capable of clear video output.
  • Must have a backup system or UPS capable of supporting the workstation for at least 3 hours.
  • Primary internet connection must be DSL or fiber with at least 100 mb/s contracted speed.
  • Back-up internet connection must be at least 20 mb/s via cell or wired connection.

Benefits

  • Starting rate of $800 USD monthly.
  • Independent contractor employment type.
  • Free training.
  • Paid time off.
  • HMO coverage.
  • Optical rewards.
  • Performance-based increase.
  • Permanent work-from-home setup.

Interested in this position?

Apply directly on the company website

Apply Now

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