Senior Manager, Emergency Cash Delivery

59 minutes ago
Full-time
Senior
Project and Program Management
GiveDirectly

GiveDirectly

GiveDirectly is a non-profit organization that sends money directly to people in poverty, empowering them to choose how to improve their lives.

Capital Markets
51-250
Founded 2009
$1M raised

Description

  • Mentor and train Delivery Managers and surge roster members on response systems, tools, and operational practices.
  • Support team learning, performance evaluation, professional development, and quality assurance.
  • Contribute to the strategic direction and resource planning of the Delivery team.
  • Develop and improve operational tools, protocols, documentation, and readiness systems.
  • Conduct operational diligence and feasibility assessments for potential emergency responses.
  • Define, track, and report operational efficiency metrics.
  • Deploy on short notice to implement emergency cash response programs.
  • Supervise implementation, drive program design, coordinate logistics, liaise with authorities and response actors, and maintain response documentation.
  • Conduct field assessments and support team safety and security when deployed.
  • Translate operational learnings into donor materials and represent GiveDirectly at internal and external forums.

Requirements

  • 5–7+ years of experience in problem solving, team management, cross-functional collaboration, and/or new business development; humanitarian or emergency experience strongly preferred.
  • 5+ years of experience working in low-resource and high-insecurity settings.
  • 3–5+ years of experience mentoring or coaching teams and measuring performance growth.
  • Demonstrated alignment with GiveDirectly’s values, including emotional intelligence, problem solving, project management, follow-through, and inclusivity.
  • Strong analytical problem-solving skills, prioritization ability, and comfort structuring ambiguous problems.
  • Strong project management skills and ability to manage multiple workstreams while maintaining high quality standards.
  • Strong technical skills, including data analysis and ability to learn third-party tools and platforms.
  • Strong communication, presentation, negotiation, partnership, and relationship-management skills.
  • Professional fluency in English; French, Portuguese, Arabic, or other languages preferred.
  • Ability to work in fast-paced, ambiguous environments and deploy on short notice.

Benefits

  • Competitive location-based compensation with target-performance bonus: $115,000 base plus 10% bonus in the US; £73,900 plus 10% in the UK; and $79,825 plus 10% in Kenya.
  • Annual benefits stipend: $21,393 in the US, £2,760 in the UK, and $8,453 in Kenya.
  • Remote work opportunity.
  • Bonus upside based on organizational performance.
  • Equitable compensation framework using third-party salary benchmarks.
  • Referral reward of $3,000 for successful Senior Manager-or-above referrals.

Interested in this position?

Apply directly on the company website

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