Internal Audit Field Officer (Part-Time Contractor)

1 month, 2 weeks ago
Contract
Junior
Operations
GiveDirectly

GiveDirectly

GiveDirectly is a non-profit organization that sends money directly to people in poverty, empowering them to choose how to improve their lives.

Capital Markets
51-250
Founded 2009
$1M raised

Description

  • Conduct recipient field surveys by phone and review responses to identify difficulties, fraud, theft, scams, and other risks related to cash transfers.
  • Use Aidkit, Salesforce, and other internal systems to track incidents, maintain notes, and update case records in real time.
  • Report discovered cases, provide regular briefs, and prepare weekly reports on cases, observations, and outcomes.
  • Support follow-up survey drafting, analyze survey effectiveness, and recommend changes for specific programs.
  • Escalate complaints and difficult cases according to established protocols and help manage next steps with supervisors.
  • Support field operations work such as planning, risk assessment, community mobilization, sensitization, and recipient protection.
  • Research social media to investigate flagged imposters and scammers targeting applicants and programs.
  • Collaborate with the operations team and internal audit associate on escalated cases and field follow-up.
  • Provide confidential and discreet support while working within a firewalled safeguarding team.

Requirements

  • Proficiency in English is required; additional language fluency is a plus.
  • 2+ years of experience working with vulnerable communities.
  • Strong interpersonal, active listening, and investigative interview skills.
  • Excellent communication skills with discretion and good judgment when handling sensitive information.
  • Technological literacy and ability to accurately record recipient details using a smartphone, tablet, or computer.
  • Strong critical thinking, decision-making, and problem-solving skills.
  • Empathy, honesty, high integrity, and emotional intelligence.
  • Strong interest in GiveDirectly’s mission and values.
  • Ability to travel 1-2 times per year for team retreats or field visits, less than 5% travel.
  • Experience with low-income or historically marginalized communities is strongly encouraged.

Benefits

  • Base salary of $66,200 per year in the United States.
  • Total compensation targeted around the 75th percentile, including bonus.
  • Robust health benefits plan.
  • Flexible paid time off.
  • Paid training sessions.
  • Allowances for desk setup and learning and development.
  • Remote work arrangement with less than 5% travel.
  • Supportive team environment with opportunities for advancement and growth.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Provisioning Specialist

Filevine 251-1K Specialized Consumer Services

Filevine is seeking a Provisioning Specialist to support customer and partner platform provisioning, data maintenance, and the transition from sales to implementation within its legal technology operations.

Salesforce
22 hours, 54 minutes ago

Associate, Logistics (Long Term Recovery)

Team Rubicon 51-250 Family Services

Team Rubicon is seeking a remote Associate, Logistics to support Long Term Recovery disaster-rebuilding programs by managing fleet assets, storage, inventory, procurement, and in-kind donations across the lower 48 United States.

23 hours, 9 minutes ago

Payment Risk & Anti-Fraud Specialist

GR8 Tech 251-1K IT Services

GR8_TECH is hiring a Payment Risk Operations Specialist to protect financial flows across its B2B iGaming platform by analyzing transactions, making risk decisions, and monitoring payment health in real time.

SQL
23 hours, 9 minutes ago

Wholesale Operations Officer

Wing Assistant 51-250 Professional Services

Wing is hiring a remote Wholesale Operations Specialist to manage retail, wholesale, and marketplace order operations and administrative processes for customers across the United States.

E-commerce Shopify TikTok
23 hours, 24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers