Commercial Account Executive - Mid-Market, Canada

5 days, 15 hours ago
Full-time
Mid Level
Customer and Technical Support
GitLab

GitLab

GitLab: The comprehensive DevOps platform revolutionizing software development with automation, AI workflows, and essential tools for efficient collaboration.

Internet Software & Services
1K-5K
Founded 2014

Description

  • Own and manage a mid-market book of business as the primary point of contact for new and expansion opportunities.
  • Prospect, qualify, and advance opportunities to build and maintain a healthy pipeline.
  • Run complex sales cycles and document buying criteria, decision processes, next steps, and stakeholders.
  • Present the value of GitLab’s AI-powered DevSecOps platform to technical and business audiences.
  • Collaborate with Sales Development, Solutions Consultants, Renewals, Marketing, Partners, and Sales leadership on account strategies.
  • Support customer adoption, reduce churn and contraction, and participate in forecasting and territory planning.
  • Use value-based selling and structured sales methodologies to support revenue goals.
  • Share win/loss insights, update the sales handbook, and provide customer feedback to the product team.

Requirements

  • Must be located in Canada.
  • Experience selling SaaS solutions through value-based conversations with technical and business stakeholders.
  • Experience working with development or DevSecOps teams is preferred.
  • Ability to manage a broad mid-market territory from prospecting through close, adoption, and expansion.
  • Strong relationship-building skills, including discovery, negotiation, and closing.
  • Comfort with consistent outbound prospecting, pipeline creation, and accurate forecast documentation.
  • Ability to collaborate across cross-functional teams including sales development, customer success, renewals, marketing, partners, and technical teams.
  • Clear, structured communication skills and the ability to present to different audience levels.
  • Interest in GitLab, open source, and software development tools.
  • Willingness to travel to meet customers and attend events as needed.

Benefits

  • Flexible Paid Time Off.
  • Equity compensation and an Employee Stock Purchase Plan.
  • Growth and Development Fund.
  • Parental leave.
  • Benefits to support health, finances, and well-being.
  • Team Member Resource Groups.
  • Remote-first work environment with global hiring flexibility.

Interested in this position?

Apply directly on the company website

Apply Now

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