Remote Sales Engineer (MSP)

2 months, 3 weeks ago
Full-time
Senior
Customer and Technical Support
FusionTek

FusionTek

FusionTek specializes in network security and IT services, offering secure cloud-based solutions for businesses in Seattle, Tampa, and Washington DC. They handle IT management so you can focus on your business.

IT Services
11-50
Founded 2007

Description

  • Lead discovery conversations to understand client business challenges, technical requirements, and desired outcomes.
  • Assess and document client infrastructure, applications, and operational workflows to identify gaps and improvement opportunities.
  • Design tailored, scalable, and cost-effective managed services solutions aligned with client needs and long-term goals.
  • Develop and deliver solution proposals that communicate value, technical strategy, and expected benefits.
  • Collaborate with Sales, Project Management, and Support teams to ensure solution feasibility and alignment with company capabilities.
  • Translate client requirements into clear, actionable project plans for the Projects team.
  • Stay current on emerging technologies and consult internally to improve service offerings and maintain competitiveness.
  • Educate internal teams on new solutions, sales strategies, deployment methods, and portfolio integration.

Requirements

  • High school diploma required; bachelor’s degree in an IT-related field preferred.
  • 5+ years of technical support experience in an MSP environment required.
  • 2–3 years of Sales Engineer experience or equivalent solutions-focused technical role.
  • Strong knowledge of desktop and server operating systems.
  • Deep understanding of networking concepts and design, including IP addressing, DNS, DHCP, VPN, VLANs, and firewalls.
  • Extensive experience designing cloud solutions such as O365, Azure, Azure AD, and Intune.
  • Familiarity with ITIL frameworks and service management best practices.
  • Experience with RMM tools; Datto RMM is a plus.
  • Experience with Autotask PSA is a plus.
  • Microsoft 365 Certified: Administrator Expert (MS-102) and Microsoft Certified: Azure Solutions Architect Expert (AZ-305) are a plus.

Benefits

  • Competitive salary of $110,000–$125,000 per year.
  • Quarterly bonus eligibility of up to 4% based on departmental KPIs and metrics.
  • Medical, dental, and vision coverage.
  • 401(k) plan with 4% company matching and immediate vesting.
  • Generous PTO, paid company holidays, birthday PTO, and an additional floating holiday.
  • Educational reimbursement for certification tests and access to company-supplied training resources.
  • Fun team events and opportunities to connect with colleagues.

Interested in this position?

Apply directly on the company website

Apply Now

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