Scaled Partner Associate

19 hours, 59 minutes ago
Full-time
Mid Level
Sales and Business Development
Fresh Prints

Fresh Prints

Fresh Prints specializes in providing custom apparel and promotional products, offering over 1000 designs and 500 branded items tailored to the latest retail fashion trends, with a focus on serving student groups and organizations across various campuses.

Textiles, Apparel & Luxury Goods
251-1K
Founded 2009

Description

  • Serve as the primary point of contact for unowned partners and respond to questions about accounts, referral status, program mechanics, and the product.
  • Run signal-based outreach to partners based on relevant triggers such as new clients, account overlaps, referral eligibility, spiff programs, and product updates.
  • Keep partners engaged and informed through written communication without using a call-based motion.
  • Build and maintain lightweight enablement assets such as email templates, FAQs, and quick-reference guides.
  • Identify high-potential partners and escalate them to the appropriate partner manager.
  • Own HubSpot hygiene for the partnerships organization, including partner records, contact associations, and deal attribution.
  • Manage partner onboarding logistics end to end across the partner portal, Slack, and other tools.
  • Review inbound partner applications and referrals for fit and eligibility, and manage approval workflows.
  • Aggregate partner feedback and interaction insights to inform roadmap and process improvements.
  • Collaborate with Sales and Customer Success to ensure smooth handoffs when partners refer active prospects.

Requirements

  • Strong written communication skills with the ability to manage partner relationships entirely over email and Slack.
  • Highly organized and detail-oriented, especially with CRM data.
  • Proactive mindset with the ability to notice and resolve issues without being asked.
  • Process-oriented approach with a focus on templatizing, automating, or scaling repetitive work.
  • Comfort working across tools such as HubSpot, Slack, Pylon, and Euler.
  • Interest in SaaS or the Shopify/ecommerce ecosystem is a plus.

Benefits

  • Competitive salary.
  • Learning opportunities.
  • Great culture.

Interested in this position?

Apply directly on the company website

Apply Now

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